Angela Gapuz Email & Phone Number |  Manage the quarterly sales pipeline to ensure closed sales are on pace to achieve forecast  Ensure that teams and sales reps meet assigned performance targets each quarter  Responsible for creation and delivery of performance reviews  Assign quotas, incentives and spiffs  Drive call coaching strategy and feedback for reps  Understand in-depth how client data is structured to effectively determine the value of opportunity and ensure accurate reporting  Closely monitor data integrity and accuracy in our internal systems  Drive client satisfaction by proactively addressing potential concerns and uncovering hidden value  Articulate account strategy and tactical plan in internal and external communications  Effectively communicate quarterly objectives to client  Create and deliver quarterly business review presentations.  Responsible for the renewal of maintenance contracts for a Fortune 500 virtualization software company (VMware)  Apply inside sales methodology to initiate telephone contact with customers, ascertain buying needs, recommend products and close sale.  Work within the guidelines set out by the Company’s Code of Practice to ensure that customer satisfaction in achieved  Establish and maintain effective relationships with channel partners  Manages a sales pipeline of about 200- 300 opportunities  Responsible for million-dollar value accounts for the client including renewal of massive Enterprise Licensing Agreements  In- charge of the biggest Distributor for the client in Australia  Generates reports for the management’s internal use on a daily basis  Ensures the accuracy of the information in the database by continuously scrubbing data  Coordinates with the team and the management to keep the PnPs in line with the client’s expectations  Maintains professional connection with the counterparts overseas to ensure that quality customer service is provided and the customers concerns are addressed  Train new members of the team to ensure they are competitive enough to fulfill the tasks and that they have full knowledge on how the business works  Schedule regular meeting and conference calls with channel partners to make sure that the updates are being relayed in a promptly manner and necessary action will be done accordingly.  Responsible for the renewal of maintenance contracts for a Fortune 500 virtualization software company (VMware)  Apply inside sales methodology to initiate telephone contact with customers, ascertain buying needs, recommend products and close sale.  Work within the guidelines set out by the Company’s Code of Practice to ensure that customer satisfaction in achieved  Establish and maintain effective relationships with channel partners  Manages a sales pipeline of about 200- 300 opportunities  Responsible for million-dollar value accounts for the client including renewal of massive Enterprise Licensing Agreements  In- charge of the biggest Distributor for the client in Australia  Generates reports for the management’s internal use on a daily basis  Ensures the accuracy of the information in the database by continuously scrubbing data  Coordinates with the team and the management to keep the PnPs in line with the client’s expectations  Maintains professional connection with the counterparts overseas to ensure that quality customer service is provided and the customers concerns are addressed  Train new members of the team to ensure they are competitive enough to fulfill the tasks and that they have full knowledge on how the business works  Schedule regular meeting and conference calls with channel partners to make sure that the updates are being relayed in a promptly manner and necessary action will be done accordingly. Audit calls to ensure that technicians are delivering excellent customer service while meeting their sales target, identify areas for improvement and follow up with coaching. Assist and educate customers with their problems with Internet connection (ISP).

Angela Gapuz

 Manage the quarterly sales pipeline to ensure closed sales are on pace to achieve forecast  Ensur...
Central Singapore, Central Singapore, Singapore

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Angela Gapuz’s Email agapuz@juniper.net

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Angela Gapuz’s Location Central Singapore, Central Singapore, Singapore

Angela Gapuz’s Current Industry

Angela Gapuz’s Prior Industry Juniper Networks | VMware | GE Healthcare | Dell | TeleTech

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Work Experience

Juniper Networks

APAC Sales Manager

2014-01-01 00:00:00 - 2015-02-01 00:00:00

VMware

ANZ Renewals Manager

2012-09-01 00:00:00 - 2014-01-01 00:00:00

GE Healthcare

ANZ Renewals Manager

2011-04-01 00:00:00 - 2012-09-01 00:00:00

Dell

Sales Support Coach/Customer Experience Coach

2007-06-01 00:00:00 - 2010-09-01 00:00:00

TeleTech

Technical Support Representative

2006-06-01 00:00:00 - 2007-04-01 00:00:00

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FAQ About Angela Gapuz

Angela Gapuz is located at
Central Singapore, Central Singapore, Singapore

Angela Gapuz is a  Manage the quarterly sales pipeline to ensure closed sales are on pace to achieve forecast  Ensure that teams and sales reps meet assigned performance targets each quarter  Responsible for creation and delivery of performance reviews  Assign quotas, incentives and spiffs  Drive call coaching strategy and feedback for reps  Understand in-depth how client data is structured to effectively determine the value of opportunity and ensure accurate reporting  Closely monitor data integrity and accuracy in our internal systems  Drive client satisfaction by proactively addressing potential concerns and uncovering hidden value  Articulate account strategy and tactical plan in internal and external communications  Effectively communicate quarterly objectives to client  Create and deliver quarterly business review presentations.  Responsible for the renewal of maintenance contracts for a Fortune 500 virtualization software company (VMware)  Apply inside sales methodology to initiate telephone contact with customers, ascertain buying needs, recommend products and close sale.  Work within the guidelines set out by the Company’s Code of Practice to ensure that customer satisfaction in achieved  Establish and maintain effective relationships with channel partners  Manages a sales pipeline of about 200- 300 opportunities  Responsible for million-dollar value accounts for the client including renewal of massive Enterprise Licensing Agreements  In- charge of the biggest Distributor for the client in Australia  Generates reports for the management’s internal use on a daily basis  Ensures the accuracy of the information in the database by continuously scrubbing data  Coordinates with the team and the management to keep the PnPs in line with the client’s expectations  Maintains professional connection with the counterparts overseas to ensure that quality customer service is provided and the customers concerns are addressed  Train new members of the team to ensure they are competitive enough to fulfill the tasks and that they have full knowledge on how the business works  Schedule regular meeting and conference calls with channel partners to make sure that the updates are being relayed in a promptly manner and necessary action will be done accordingly.  Responsible for the renewal of maintenance contracts for a Fortune 500 virtualization software company (VMware)  Apply inside sales methodology to initiate telephone contact with customers, ascertain buying needs, recommend products and close sale.  Work within the guidelines set out by the Company’s Code of Practice to ensure that customer satisfaction in achieved  Establish and maintain effective relationships with channel partners  Manages a sales pipeline of about 200- 300 opportunities  Responsible for million-dollar value accounts for the client including renewal of massive Enterprise Licensing Agreements  In- charge of the biggest Distributor for the client in Australia  Generates reports for the management’s internal use on a daily basis  Ensures the accuracy of the information in the database by continuously scrubbing data  Coordinates with the team and the management to keep the PnPs in line with the client’s expectations  Maintains professional connection with the counterparts overseas to ensure that quality customer service is provided and the customers concerns are addressed  Train new members of the team to ensure they are competitive enough to fulfill the tasks and that they have full knowledge on how the business works  Schedule regular meeting and conference calls with channel partners to make sure that the updates are being relayed in a promptly manner and necessary action will be done accordingly. Audit calls to ensure that technicians are delivering excellent customer service while meeting their sales target, identify areas for improvement and follow up with coaching. Assist and educate customers with their problems with Internet connection (ISP).