Andy Todd Email & Phone Number | Global Head of Digital Product with 13+ years designing and launching experiences loved by customers, managing portfolios of multi-million dollar programs & driving customer engagement with products delivering upwards of 5M+ MAU among our hotel guests. + Relaunched IHG’s mobile app, increasing MAU +40%, revenue +20% & driving incremental enrollments into the IHG One Rewards loyalty program + Launched core digital guest products like Digital Check-in & Checkout that engage hundreds of thousands of guests every month, increasing CSAT scores +2-4pts + I explore the future frontiers of travel with innovative pilots to prove viability of next-gen technologies, including voice-enabled ‘Connected Room’ technology, our proprietary cloud-enabled Smart TV platform, and more. I get excited about venturing beyond the possible to deliver digitally-enabled experiences that enable customers to find the joy in travel, maximizing those moments in life that really matter. Specialties: Digital Strategy, Product Management, Experience Ideation, Design Thinking, UX Architecture & Design, Customer Journey Mapping & Prototyping, Product Delivery, Executive Presentations, OKRs, Roadmapping, People Management, Vendor Management

Andy Todd

Global Head of Digital Product with 13+ years designing and launching experiences loved by customers...
Atlanta, Georgia, United States

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Andy Todd’s Email atodd@theinn.org

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Andy Todd’s Location Atlanta, Georgia, United States

Andy Todd’s Current Industry Ihg Hotels And Resorts

Andy Todd’s Prior Industry Slalom Consulting | Capgemini | Sabic

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Global Head of Digital Guest Products

2020-01-01 00:00:00 - Present

Product Manager

2013-01-01 00:00:00 - 2016-01-01 00:00:00

Senior Business Analyst

2010-01-01 00:00:00 - 2013-01-01 00:00:00

Business Analyst

2008-01-01 00:00:00 - 2010-01-01 00:00:00

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Andy Todd is a Global Head of Digital Product with 13+ years designing and launching experiences loved by customers, managing portfolios of multi-million dollar programs & driving customer engagement with products delivering upwards of 5M+ MAU among our hotel guests. + Relaunched IHG’s mobile app, increasing MAU +40%, revenue +20% & driving incremental enrollments into the IHG One Rewards loyalty program + Launched core digital guest products like Digital Check-in & Checkout that engage hundreds of thousands of guests every month, increasing CSAT scores +2-4pts + I explore the future frontiers of travel with innovative pilots to prove viability of next-gen technologies, including voice-enabled ‘Connected Room’ technology, our proprietary cloud-enabled Smart TV platform, and more. I get excited about venturing beyond the possible to deliver digitally-enabled experiences that enable customers to find the joy in travel, maximizing those moments in life that really matter. Specialties: Digital Strategy, Product Management, Experience Ideation, Design Thinking, UX Architecture & Design, Customer Journey Mapping & Prototyping, Product Delivery, Executive Presentations, OKRs, Roadmapping, People Management, Vendor Management