Andy Richardson Email & Phone Number | Experienced I.T. Operations, Management and Support Professional with 14+ years of experience in Major Incident Management. I help companies keep their technology services running. Some examples include: • Coordinated troubleshooting calls with multiple technical resources • Communicated status of recovery to key stakeholders and executives • Recorded key data and milestones for later analysis and Problem Management • Guided participants to fastest possible service recovery • Established new procedures for future incidents • Provided senior leadership to a team of incident management analysts Additionally, I have a rich and varied professional record of providing technical support, resolving issues with operating systems and applications, and managing I.T. projects. I get excited about opportunities where I can make a special contribution to a high quality organization. I enjoy connecting with new people, you can reach me at andyr2120@gmail.com or right here on LinkedIn!

Andy Richardson

Experienced I.T. Operations, Management and Support Professional with 14+ years of experience in Maj...
Haines City, Florida, United States

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Andy Richardson’s Email andy.richardson@lpl.com

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Andy Richardson’s Location Haines City, Florida, United States

Andy Richardson’s Current Industry Lpl Financial

Andy Richardson’s Prior Industry The Walt Disney

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Incident Manager

2023-07-01 00:00:00 - Present

Incident Analyst

2008-11-01 00:00:00 - 2023-06-01 00:00:00

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Andy Richardson is a Experienced I.T. Operations, Management and Support Professional with 14+ years of experience in Major Incident Management. I help companies keep their technology services running. Some examples include: • Coordinated troubleshooting calls with multiple technical resources • Communicated status of recovery to key stakeholders and executives • Recorded key data and milestones for later analysis and Problem Management • Guided participants to fastest possible service recovery • Established new procedures for future incidents • Provided senior leadership to a team of incident management analysts Additionally, I have a rich and varied professional record of providing technical support, resolving issues with operating systems and applications, and managing I.T. projects. I get excited about opportunities where I can make a special contribution to a high quality organization. I enjoy connecting with new people, you can reach me at andyr2120@gmail.com or right here on LinkedIn!