Andy Pemberton Email & Phone Number | Senior Manager in Client and Professional Services with 14+ years’ experience of success driving growth and profitability, developing, implementing IT strategies, and managing multiple teams. Expertise collaborating with global companies in Cloud Services SaaS and Managed Services to deploy and deliver software and integrations of solutions, and services, while collaborating directly with partners and publishers on new features and design changes. Experienced in service desk management, implementing efficient procedures, addressing customer issues effectively, collaborating with teams, monitoring performance and SLAs, applying feedback for continuous improvement. Leading through governance, best practices, and a teaching approach, providing a "Best in Class Service" through consultative, client services, and professional services teams.

Andy Pemberton

Senior Manager in Client and Professional Services with 14+ years’ experience of success driving gro...
Abacusnext, Suite 1, United Kingdom

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Andy Pemberton’s Location Abacusnext, Suite 1, United Kingdom

Andy Pemberton’s Current Industry Sopra Banking Software

Andy Pemberton’s Prior Industry Abacusnext | Konica Minolta Business Solutions

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Senior Service (Run Manager)

2023-10-01 00:00:00 - Present

Senior Manager - Client & Professional Services at C^ret

2021-05-01 00:00:00 - 2023-05-01 00:00:00

Senior Manager, Consultive & Professional Services

2012-06-01 00:00:00 - 2020-11-01 00:00:00

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Andy Pemberton is a Senior Manager in Client and Professional Services with 14+ years’ experience of success driving growth and profitability, developing, implementing IT strategies, and managing multiple teams. Expertise collaborating with global companies in Cloud Services SaaS and Managed Services to deploy and deliver software and integrations of solutions, and services, while collaborating directly with partners and publishers on new features and design changes. Experienced in service desk management, implementing efficient procedures, addressing customer issues effectively, collaborating with teams, monitoring performance and SLAs, applying feedback for continuous improvement. Leading through governance, best practices, and a teaching approach, providing a "Best in Class Service" through consultative, client services, and professional services teams.