Andres Araica Email & Phone Number | Senior customer service specialist, with experience in customer product complaint and escalated cases. Used Salesforce & Microsoft Dynamics CRM to contact with clients / customer’s via chats and emails. Communicated with appropriate teams to provide resolutions for them. Also have experience in social media management such as moderation and making sure the community does not violate platform terms of service and rules for the group. Running giveaways and sharing promotions. Also routed customers to the correct channels for their concerns. Started conversations and kept the chats/ communities healthy, fun, and exciting. Many years of experience, providing excellent customer support and proving solutions that best suits the clients needs & concerns while following company SOP’s and policy. Known for being a charismatic and self-motivated individual with a great old-school work ethic. Adaptable and creative problem solver with a logical and analytical mindset. Passionate about delivering exceptional service and finding innovative solutions to meet customer needs and to improve company efficiency which reduces costs.

Andres Araica

Senior customer service specialist, with experience in customer product complaint and escalated case...
Chandler, Arizona, United States

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Andres Araica’s Email andresaraica@stockx.com

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Andres Araica’s Location Chandler, Arizona, United States

Andres Araica’s Current Industry Amazon

Andres Araica’s Prior Industry Insight Global | Stockx | Cricket Wireless | Coach

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Andres Araica is a Senior customer service specialist, with experience in customer product complaint and escalated cases. Used Salesforce & Microsoft Dynamics CRM to contact with clients / customer’s via chats and emails. Communicated with appropriate teams to provide resolutions for them. Also have experience in social media management such as moderation and making sure the community does not violate platform terms of service and rules for the group. Running giveaways and sharing promotions. Also routed customers to the correct channels for their concerns. Started conversations and kept the chats/ communities healthy, fun, and exciting. Many years of experience, providing excellent customer support and proving solutions that best suits the clients needs & concerns while following company SOP’s and policy. Known for being a charismatic and self-motivated individual with a great old-school work ethic. Adaptable and creative problem solver with a logical and analytical mindset. Passionate about delivering exceptional service and finding innovative solutions to meet customer needs and to improve company efficiency which reduces costs.