Andrea Martinez Email & Phone Number | • Maintaining the integrity and confidentiality of student records according to FERPA regulations • Creating official documents for students and alumni consisting of transcripts, enrollment/education verifications, and diplomas • Provide support to students, alumni, faculty, and staff with records and process related inquires • Maintain and update accurate student records • Conduct degree audits to ensure students’ graduation eligibility • Assist with class registration, grades, degree conferrals, and diploma distribution • Involved in the class scheduling of 100 + course sections by coordination with faculty • Documentation of department specific policies and procedures. *Answer customer questions by phone, via email and in person in order to provide accurate and current information. *Greet all campus visitors in a cordial and professional manner. *Maintain an accurate log0in sheet for all campus visitors. *Maintain an organized and comfortable lobby area. *Relay messages to multiple departments in the university. *Document and maintain incoming and outgoing mail to ensure proper distribution and tracking. *Communicate policies and procedures to a vastly international customer base. *Adapt to changes within the university to provide updated information to customers. *Utilize Zendesk, Salesforce, Google Apps, and Box.com to assist students and staff. *Assign tickets to the designated office using Zendesk.*Assisted with customer service as well as assisted with order taking when other associates were unavailable. *Created daily positioning guides for employees. *Managed the shift, positioned the crew to designated area planned in positioning guide, as well as positioned myself in an area where I could assist when needed. *Assured employees took breaks in a timely manner. *Assisted other managers in the store to make sure we well stocked for the week. *Helped create inventory list for weekly purchase order. *Review invoice to ensure all products ordered arrived. *Handled money in cash registers and balanced drawer after every employee use. *Prepared weekly deposit for Dunbar Armor *Aided supervisor with payroll, approved employee's times as well as dropped off payroll documents to main office. *Developed weekly schedules *Highly involved in hiring process. *Assisting customers find products they were looking for, as well as upsell and promote products throughout the transaction process. *Made sure every transaction was accurate, as well as ensuring every product had the correct price. *Replenished floor with new items arriving *Reviewed invoice to insure all products arrived and not damaged. *Aided with floor set crew to rearrange store for current seasons and trends. *Assisted with inventory.

Andrea Martinez

• Maintaining the integrity and confidentiality of student records according to FERPA regulations •...
San Jose, San Jose, United States

*50 free lookup(s) per month.

No credit card required.

Andrea Martinez’s Email amartinez@itu.edu

Andrea Martinez’s Phone Numbers

Get ANDREA’s Phone Number (For Free)

Social Media

Andrea Martinez’s Location San Jose, San Jose, United States

Andrea Martinez’s Current Industry International Technological University (ITU)

Andrea Martinez’s Prior Industry McDonald's Corporation | Charlotte Russe

Not the Andrea Martinez you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

International Technological University (ITU)

Academic Records Specialist

2016-12-01 00:00:00 - Present

McDonald's Corporation

People Department Manager

2011-08-01 00:00:00 - 2013-10-01 00:00:00

Charlotte Russe

Sales Associate Cashier

2009-08-01 00:00:00 - 2011-07-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Andrea Martinez

Andrea Martinez is located at
San Jose, San Jose, United States

Andrea Martinez is a • Maintaining the integrity and confidentiality of student records according to FERPA regulations • Creating official documents for students and alumni consisting of transcripts, enrollment/education verifications, and diplomas • Provide support to students, alumni, faculty, and staff with records and process related inquires • Maintain and update accurate student records • Conduct degree audits to ensure students’ graduation eligibility • Assist with class registration, grades, degree conferrals, and diploma distribution • Involved in the class scheduling of 100 + course sections by coordination with faculty • Documentation of department specific policies and procedures. *Answer customer questions by phone, via email and in person in order to provide accurate and current information. *Greet all campus visitors in a cordial and professional manner. *Maintain an accurate log0in sheet for all campus visitors. *Maintain an organized and comfortable lobby area. *Relay messages to multiple departments in the university. *Document and maintain incoming and outgoing mail to ensure proper distribution and tracking. *Communicate policies and procedures to a vastly international customer base. *Adapt to changes within the university to provide updated information to customers. *Utilize Zendesk, Salesforce, Google Apps, and Box.com to assist students and staff. *Assign tickets to the designated office using Zendesk.*Assisted with customer service as well as assisted with order taking when other associates were unavailable. *Created daily positioning guides for employees. *Managed the shift, positioned the crew to designated area planned in positioning guide, as well as positioned myself in an area where I could assist when needed. *Assured employees took breaks in a timely manner. *Assisted other managers in the store to make sure we well stocked for the week. *Helped create inventory list for weekly purchase order. *Review invoice to ensure all products ordered arrived. *Handled money in cash registers and balanced drawer after every employee use. *Prepared weekly deposit for Dunbar Armor *Aided supervisor with payroll, approved employee's times as well as dropped off payroll documents to main office. *Developed weekly schedules *Highly involved in hiring process. *Assisting customers find products they were looking for, as well as upsell and promote products throughout the transaction process. *Made sure every transaction was accurate, as well as ensuring every product had the correct price. *Replenished floor with new items arriving *Reviewed invoice to insure all products arrived and not damaged. *Aided with floor set crew to rearrange store for current seasons and trends. *Assisted with inventory.