Anand Shrivastava

Anand Shrivastava

Head of Product Management | CX | Stanford University Graduate School of Business | Mentor @Nasscom
Bengaluru, Karnataka, India

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Work Experience

Genesys

Head of Product Management

2020-06-01 - Present

nasscom

Mentor

2023-05-01 - Present

XpertIN

Chief Product Mentor

2018-01-01 - 2020-06-01

8kpc Inc.

Director of Product Management

2016-08-01 - 2018-12-01

Symantec

Principal Product Manager - GTO

2014-06-01 - 2016-06-01

Flutura Decision Sciences & Analytics

Principal Product Manager

2013-08-01 - 2014-02-01

NetApp

Product Manager - WAFL

2010-01-01 - 2013-07-01

VMware

Product Marketing Manager

2008-04-01 - 2010-01-01

Citrix

Product Specialist

2005-03-01 - 2006-12-01

Oracle

Senior Consultant

2004-08-01 - 2005-03-01

Tata Consultancy Services

Sr. Marketing Executive

2000-01-01 - 2004-01-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian