Amber Bell Email & Phone Number | As a Readiness Manager at Zoom, I lead Support Readiness Projects for New Product Launches and GTM, collaborating with Engineering and Product Teams to ensure smooth and effective product delivery and support. I also create and edit technical communication documents, such as instructional manuals, maintenance procedures, and user guides, to translate complex technical information into easy-to-understand and engaging content for internal audiences. With over 6 years of experience in Technical and Product Support, I have developed strong skills in Agile and Scrum, Rest/API, Microsoft SQL, and product demos. I have a Bachelors in Business Administration, which gives me a solid foundation of management. I am passionate about staying up-to-date with the latest trends and technologies in my field, and I strive to deliver high-quality and impactful results that meet the needs and expectations of the customers and the organization.

Amber Bell

As a Readiness Manager at Zoom, I lead Support Readiness Projects for New Product Launches and GTM,...
Atlanta, Atlanta, United States

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Amber Bell’s Email amber.bell@zoom.us

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Amber Bell’s Location Atlanta, Atlanta, United States

Amber Bell’s Current Industry Zoom

Amber Bell’s Prior Industry Clearstar | Brahmin Leather Works

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Readiness Manager Global Support & Services

2023-08-01 00:00:00 - Present

Technical Support Analyst

2019-09-01 00:00:00 - 2020-05-01 00:00:00

Assistant Manager

2015-02-01 00:00:00 - 2016-05-01 00:00:00

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Amber Bell is a As a Readiness Manager at Zoom, I lead Support Readiness Projects for New Product Launches and GTM, collaborating with Engineering and Product Teams to ensure smooth and effective product delivery and support. I also create and edit technical communication documents, such as instructional manuals, maintenance procedures, and user guides, to translate complex technical information into easy-to-understand and engaging content for internal audiences. With over 6 years of experience in Technical and Product Support, I have developed strong skills in Agile and Scrum, Rest/API, Microsoft SQL, and product demos. I have a Bachelors in Business Administration, which gives me a solid foundation of management. I am passionate about staying up-to-date with the latest trends and technologies in my field, and I strive to deliver high-quality and impactful results that meet the needs and expectations of the customers and the organization.