Amanda Turner Email & Phone Number | • More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and Mac/iOS troubleshooting via phone, email correspondence and online chat • Master of Microsoft Office software (Word, Excel, Access, PowerPoint etc) • Excellent data entry skills (55 wpm +) • Ability to plan/implement proactive procedures and systems to avoid problems • Ability to perform in a fast paced environment • Ability to learn and retain new information at a fast pace • Adaptable to frequent change • Experience assisting customers in processing/refunding orders worldwide • Experience in online order and shipment tracking worldwide • 3 years’ experience in email, phone and chat resolution for Apple iTunes, MobileMe and iCloud worldwide. Completed several training courses designed by Apple. • Experience in handling classified customer financial and insurance information • Experience with organizing customer information for report building purposes • Experience in Fraud Protection and Resolution/Risk Management worldwide phone support for Apple • Experience with handling confidential customer information, such as health records, financial information and personal information • Experience with EMR and Centricity Business • Medical Terminology, anatomy, pharmacology, pathophysiology knowledge • Healthcare delivery, legal and compliance and reimbursement training • Experience in scheduling patient's appointments, refilling RX refills and prior authorizations, informed of benefits, updated patients health insurance and demographics for Internal Medicine Department in New York state • Experience in processing auto, property, motorcycle, orv insurance endorsements nationwide. Such as add/remove car, update usage, e-filling, reinstatements, suspensions, billing, coverage explanations

Amanda Turner

• More than 7 years’ successful experience in customer service and support with recognized strengths...
Charlotte, North Carolina, United States

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Amanda Turner’s Email amandaturner@allstate.com

Amanda Turner’s Phone Numbers

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Amanda Turner’s Location Charlotte, North Carolina, United States

Amanda Turner’s Current Industry Allstate

Amanda Turner’s Prior Industry Westmed Practice Partners | Apple

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Work Experience

Allstate

Insurance Representative

2014-01-01 00:00:00 - Present

Westmed Practice Partners

Medical Representative

2013-05-01 00:00:00 - 2013-09-01 00:00:00

Apple

iTunes Fraud/Billing/Tech Rep

2011-07-01 00:00:00 - 2013-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Amanda Turner

Amanda Turner is located at
Charlotte, North Carolina, United States

Amanda Turner is a • More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and Mac/iOS troubleshooting via phone, email correspondence and online chat • Master of Microsoft Office software (Word, Excel, Access, PowerPoint etc) • Excellent data entry skills (55 wpm +) • Ability to plan/implement proactive procedures and systems to avoid problems • Ability to perform in a fast paced environment • Ability to learn and retain new information at a fast pace • Adaptable to frequent change • Experience assisting customers in processing/refunding orders worldwide • Experience in online order and shipment tracking worldwide • 3 years’ experience in email, phone and chat resolution for Apple iTunes, MobileMe and iCloud worldwide. Completed several training courses designed by Apple. • Experience in handling classified customer financial and insurance information • Experience with organizing customer information for report building purposes • Experience in Fraud Protection and Resolution/Risk Management worldwide phone support for Apple • Experience with handling confidential customer information, such as health records, financial information and personal information • Experience with EMR and Centricity Business • Medical Terminology, anatomy, pharmacology, pathophysiology knowledge • Healthcare delivery, legal and compliance and reimbursement training • Experience in scheduling patient's appointments, refilling RX refills and prior authorizations, informed of benefits, updated patients health insurance and demographics for Internal Medicine Department in New York state • Experience in processing auto, property, motorcycle, orv insurance endorsements nationwide. Such as add/remove car, update usage, e-filling, reinstatements, suspensions, billing, coverage explanations