Aman Sehgal Email & Phone Number | An accomplished professional offering over 13 years of experience in the realm of service level / resource utilization and continues improvement opportunities. Adept in establishing WFM department, analyzing existing business/ billing model, conducting process capability studies, identifying gaps, devising road map or glide path for enhancing performance. Effective in directing complex WFM implementation from conception till implementation, establishing WFM standards & performance metrics control systems and monitoring adherence to WFM related activities, daily productivity & real time monitoring. Strategic thinker and problem solver with strong relationship management, analytical, team building and leadership capabilities. Key Skills Robotics, Automation, Agile & Project Management, Simplification, Process Excellence Six Sigma, People Management, Team Player, Analytical thinking, Workforce Management, Data Analysis, Forecasting, Capacity Planning, Change Management, Client Focused, Constraint Management, Process Migration, Business Transition, Scheduling, Strategic Management, IEX, Minitab, MS Access, Power Bi, SQL, Verint, Advanced Excel, Dashboard Manager, Data Extraction

Aman Sehgal

An accomplished professional offering over 13 years of experience in the realm of service level / re...
Noida, Noida, India

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Aman Sehgal’s Email asehgal@metlife.com

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Aman Sehgal’s Location Noida, Noida, India

Aman Sehgal’s Current Industry

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Manager - Strategic Consulting

Present

Process Excellence - Principal Analyst

2018-03-01 00:00:00 - 2019-03-01 00:00:00

Wfm Coach {Deputy Manager – Wfm}

2015-08-01 00:00:00 - 2018-03-01 00:00:00

Assistant Manager - Wfm

2015-02-01 00:00:00 - 2015-08-01 00:00:00

Lead - Wfm

2012-06-01 00:00:00 - 2015-02-01 00:00:00

Sr. Executive Mis

2009-09-01 00:00:00 - 2010-04-01 00:00:00

Training Coordinator

2007-11-01 00:00:00 - 2009-09-01 00:00:00

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Aman Sehgal is a An accomplished professional offering over 13 years of experience in the realm of service level / resource utilization and continues improvement opportunities. Adept in establishing WFM department, analyzing existing business/ billing model, conducting process capability studies, identifying gaps, devising road map or glide path for enhancing performance. Effective in directing complex WFM implementation from conception till implementation, establishing WFM standards & performance metrics control systems and monitoring adherence to WFM related activities, daily productivity & real time monitoring. Strategic thinker and problem solver with strong relationship management, analytical, team building and leadership capabilities. Key Skills Robotics, Automation, Agile & Project Management, Simplification, Process Excellence Six Sigma, People Management, Team Player, Analytical thinking, Workforce Management, Data Analysis, Forecasting, Capacity Planning, Change Management, Client Focused, Constraint Management, Process Migration, Business Transition, Scheduling, Strategic Management, IEX, Minitab, MS Access, Power Bi, SQL, Verint, Advanced Excel, Dashboard Manager, Data Extraction

Aman Sehgal has prior
experience in the following industries:
Anheuser Busch Inbev | Maersk Global Service Centres | Serco | Wipro Bpo | Kochar Infotech | Intelenet Global Services

Aman Sehgal has the following professional experience:
Metlife | Anheuser Busch Inbev | Maersk Global Service Centres | Serco | Wipro Bpo | Kochar Infotech | Intelenet Global Services