Alyne Alvarenga Email & Phone Number | ▪ Read through original material and rewrote it in the target language, ensuring that the meaning and style of the source text was maintained ▪ Liaised with clients to discuss unclear points in order to proofread and edit final translations. ▪ Updated the Operations Manual with all office policies and procedures, expanding and detailing the previous version to reflect current practices and make it turn-key for current and future team members ▪ Worked with all team members to implement new systems that would reflect the organization’s current and future goals, supervising and monitoring results ▪ Processed all contracts from signing until closing with accuracy and timeliness, communicating with team members of documents and information that was missing and making sure everything was up to date for transactions to be successfully completed ▪ Reviewed all contracts and documents for completion, paying close attention to details and policies from the Toronto Real Estate Board so that no contract was returned ▪ Applied all current systems and procedures related to the administration and processing of real estate and client information and contracts, making sure that agents were always kept organized and performing at their best ▪ Handled walk-in clients, several telephone lines and team member’s needs with professionalism, determining priorities and responding to all demands efficiently ▪ Maintained general office equipment, such as fax machines, photocopiers, printers, computers and laptops, providing support whenever a team member experienced difficulties ▪ Kept an organized filing system throughout the office so that all files are easily accessible for everyone; implemented improvements whenever it was welcomed ▪ Coordinated travel and meeting arrangements for the Team Leader, including booking flights, hotels and researching about destinations, making sure the Team Leader had peace of mind at all times ▪ Created and updated several spreadsheets, word documents and Power Point presentations for all team members ▪ Interviewed, hired and trained new team members, creating a training schedule to systematize and standardize the training process, so that new hires were quickly productive. ▪ Used principles of retailing to courteously greet clients at the floor or front desk and escorted them to wicket or to meeting rooms ▪ Served clients in a variety of transactions, ensuring proper bank procedures and policies were followed while offering excellent customer service ▪ Took ownership and resolved client concerns at first point of contact whenever possible, and escalated complex situations to management with proper follow-up ▪ Spotted sales opportunities, taking initiative to provide advice and find solutions that met client’s individual needs while meeting individual and team sales goals ▪ Exercised high attention to detail regarding transactions and procedures, learning and implementing new procedures and policies quickly and accurately while using a variety of software and instruments ▪ Maintained cabinets and workstations clean and organized at all times, sorting through and categorizing documents as needed and safeguarding all client’s and partner’s confidential information ▪ Prepared daily financial and administrative reports as per branch procedures, communicating with managers and staff of any discrepancies in the system and working to resolve any issues ▪ Reviewed and distributed daily correspondence to managers, partners and clients, as well as prepared proof to be sent out in the evening ▪ Took responsibility for own continuous learning, quickly exceeding other colleagues’ levels of expertise on procedures and took on more responsibilities even right after basic training. ▪ Successfully managed and planned for two events for over 300 people, including sending out and checking invitations, finding and booking venues and ordering supplies while staying within budget ▪ Communicated with the team of coordinators to organize and check important details for both events ▪ On the day of the events, oversaw and helped with the setup and take-down of decorations, catering, photo booth, bartender schedules and resolved any issues on the spot ▪ Offered direct support to Lead Pastor on any special tasks for the organization, including maintaining calendars and attending meetings ▪ Used Mailchimp to collate and prepare monthly site news emails that reflected the organization’s message ▪ Updated Facebook page as needed and monitored engagement, adjusting content accordingly. ▪ Operated the reception area, providing support and information about school programs, fees, policies and material to walk-in clients, current and prospective students and school partners efficiently and professionally ▪ Edited and proofread digital books that later won the 2015 Digital Book Awards ▪ Provided information over the telephone, directing callers to the appropriate department or relaying information as needed ▪ Managed the registration process for new international students, liaising with overseas agents, families and other school departments to provide information and ensure a smooth enrolment process for students and agencies ▪ Participated in the decision process for marketing and pricing initiatives, communicating with Director and team of counsellors in order to reach the best decision for different markets ▪ Checked each invoice and letter before sending to agencies and students, communicating with bookkeeper of any necessary changes and ensuring deadlines were met ▪ Collected and processed payments for tuition, material or special event fees by credit card and cash, maintaining open communication with the bookkeeper regarding the balance of each activity at the end of the day ▪ Met with students regularly, building relationships, answering questions and ensuring their course choices and life in Canada were going well ▪ Intervened on student’s behalf when necessary, negotiating and solving problems with landlords, health insurance providers and school teachers or staff in the best interest of the student ▪ Maintained student files, requesting missing documents to students or partners to comply with school standards ▪ Created and updated database with student contact details, course choices and immigration status, ensuring accurate and up-to-date information was easily accessible at all times.

Alyne Alvarenga

▪ Read through original material and rewrote it in the target language, ensuring that the meaning an...
Toronto, Toronto, Canada

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Alyne Alvarenga’s Email alyne.alvarenga@rbc.com

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Alyne Alvarenga’s Location Toronto, Toronto, Canada

Alyne Alvarenga’s Current Industry Toronto District School Board

Alyne Alvarenga’s Prior Industry RE/MAX Ultimate Realty Inc. Brokerage | RBC | The Meeting House | Connect School of Languages | Self-Employed

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Work Experience

Toronto District School Board

Clerical Support

2017-09-01 00:00:00 - Present

RE/MAX Ultimate Realty Inc. Brokerage

Administrative Assistant

2016-04-01 00:00:00 - 2017-03-01 00:00:00

RBC

Client Advisor

2015-10-01 00:00:00 - 2016-04-01 00:00:00

The Meeting House

Administrative Assistant

2015-04-01 00:00:00 - 2015-12-01 00:00:00

Connect School of Languages

Student Counsellor

2013-01-01 00:00:00 - 2014-12-01 00:00:00

Self-Employed

Translator

2010-03-01 00:00:00 - 2012-10-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Alyne Alvarenga

Alyne Alvarenga is located at
Toronto, Toronto, Canada

Alyne Alvarenga is a ▪ Read through original material and rewrote it in the target language, ensuring that the meaning and style of the source text was maintained ▪ Liaised with clients to discuss unclear points in order to proofread and edit final translations. ▪ Updated the Operations Manual with all office policies and procedures, expanding and detailing the previous version to reflect current practices and make it turn-key for current and future team members ▪ Worked with all team members to implement new systems that would reflect the organization’s current and future goals, supervising and monitoring results ▪ Processed all contracts from signing until closing with accuracy and timeliness, communicating with team members of documents and information that was missing and making sure everything was up to date for transactions to be successfully completed ▪ Reviewed all contracts and documents for completion, paying close attention to details and policies from the Toronto Real Estate Board so that no contract was returned ▪ Applied all current systems and procedures related to the administration and processing of real estate and client information and contracts, making sure that agents were always kept organized and performing at their best ▪ Handled walk-in clients, several telephone lines and team member’s needs with professionalism, determining priorities and responding to all demands efficiently ▪ Maintained general office equipment, such as fax machines, photocopiers, printers, computers and laptops, providing support whenever a team member experienced difficulties ▪ Kept an organized filing system throughout the office so that all files are easily accessible for everyone; implemented improvements whenever it was welcomed ▪ Coordinated travel and meeting arrangements for the Team Leader, including booking flights, hotels and researching about destinations, making sure the Team Leader had peace of mind at all times ▪ Created and updated several spreadsheets, word documents and Power Point presentations for all team members ▪ Interviewed, hired and trained new team members, creating a training schedule to systematize and standardize the training process, so that new hires were quickly productive. ▪ Used principles of retailing to courteously greet clients at the floor or front desk and escorted them to wicket or to meeting rooms ▪ Served clients in a variety of transactions, ensuring proper bank procedures and policies were followed while offering excellent customer service ▪ Took ownership and resolved client concerns at first point of contact whenever possible, and escalated complex situations to management with proper follow-up ▪ Spotted sales opportunities, taking initiative to provide advice and find solutions that met client’s individual needs while meeting individual and team sales goals ▪ Exercised high attention to detail regarding transactions and procedures, learning and implementing new procedures and policies quickly and accurately while using a variety of software and instruments ▪ Maintained cabinets and workstations clean and organized at all times, sorting through and categorizing documents as needed and safeguarding all client’s and partner’s confidential information ▪ Prepared daily financial and administrative reports as per branch procedures, communicating with managers and staff of any discrepancies in the system and working to resolve any issues ▪ Reviewed and distributed daily correspondence to managers, partners and clients, as well as prepared proof to be sent out in the evening ▪ Took responsibility for own continuous learning, quickly exceeding other colleagues’ levels of expertise on procedures and took on more responsibilities even right after basic training. ▪ Successfully managed and planned for two events for over 300 people, including sending out and checking invitations, finding and booking venues and ordering supplies while staying within budget ▪ Communicated with the team of coordinators to organize and check important details for both events ▪ On the day of the events, oversaw and helped with the setup and take-down of decorations, catering, photo booth, bartender schedules and resolved any issues on the spot ▪ Offered direct support to Lead Pastor on any special tasks for the organization, including maintaining calendars and attending meetings ▪ Used Mailchimp to collate and prepare monthly site news emails that reflected the organization’s message ▪ Updated Facebook page as needed and monitored engagement, adjusting content accordingly. ▪ Operated the reception area, providing support and information about school programs, fees, policies and material to walk-in clients, current and prospective students and school partners efficiently and professionally ▪ Edited and proofread digital books that later won the 2015 Digital Book Awards ▪ Provided information over the telephone, directing callers to the appropriate department or relaying information as needed ▪ Managed the registration process for new international students, liaising with overseas agents, families and other school departments to provide information and ensure a smooth enrolment process for students and agencies ▪ Participated in the decision process for marketing and pricing initiatives, communicating with Director and team of counsellors in order to reach the best decision for different markets ▪ Checked each invoice and letter before sending to agencies and students, communicating with bookkeeper of any necessary changes and ensuring deadlines were met ▪ Collected and processed payments for tuition, material or special event fees by credit card and cash, maintaining open communication with the bookkeeper regarding the balance of each activity at the end of the day ▪ Met with students regularly, building relationships, answering questions and ensuring their course choices and life in Canada were going well ▪ Intervened on student’s behalf when necessary, negotiating and solving problems with landlords, health insurance providers and school teachers or staff in the best interest of the student ▪ Maintained student files, requesting missing documents to students or partners to comply with school standards ▪ Created and updated database with student contact details, course choices and immigration status, ensuring accurate and up-to-date information was easily accessible at all times.

Alyne Alvarenga currently works in the Toronto District School Board |

No Languages Available

Alyne Alvarenga has prior
experience in the following industries:
RE/MAX Ultimate Realty Inc. Brokerage | RBC | The Meeting House | Connect School of Languages | Self-Employed

Alyne Alvarenga has the following professional experience:
Toronto District School Board | RE/MAX Ultimate Realty Inc. Brokerage | RBC | The Meeting House | Connect School of Languages | Self-Employed