FAQ About Allan Ramiro

• What is Allan Ramiro's address?

  Allan Ramiro is located at
  Marsden Park, New South Wales, Australia

• What is Allan Ramiro's job title?

  Allan Ramiro is a Accomplished IT Management Professional qualified by 24 plus years of progressive global experience with leadership assignments in tactical and strategic technology operations. Skilled with Incident, Change, and Problem Management ITIL Methodologies. Experienced in IT Service Governance, an ISACA member, and Certified in Risk and Information Systems Control (CRISC). Strong, self-motivator, with the ability to evaluate and adjust priorities for multiple assignments to meet the needs of the organization. A dedicated team player with the passion and willingness to accomplish organizational goals. Proven ability to interface with senior managers as well as internal and external customers at all levels of the organization. Focuses on Cyber Security, forensic investigation, fighting cyber threats, fraud, and non-compliance using my extensive experience in Incident and Problem Management. A MIM Board of Excellence member for the Official Major Incident Management company from the UK. ISACA member and a CRISC (Certified in Risk and Information Systems Control) - 3 years of cumulative work experience performing tasks of a CRISC professional across the four CRISC domains (Risk Identification, Assessment, Response and Mitigation, and Control Monitoring/Reporting). Extensive 17+ years of experience as an Incident Manager - Experience in service restoration of high priority or major incidents achieved by orchestrating people from different groups. This methodology involves effective triage assessment techniques, resolution leadership, and management engagement. Experience in establishing a Problem Management process - Root cause analysis and problem review meetings are used as key techniques in issue prevention. Lessons learned, preventive measures, and adherence to the Service Level Agreements are properly documented and disseminated. Experienced Service Delivery Manager - Owns the daily operations of a Global Support Center. Drove the operations to attain a "Zero Defect" award by consistently surpassing SLA’s while achieving cost savings. Experienced Solution Architect - Involved in a number of pre-sales activities in showcasing mature ITIL processes. Served as a Solutions Architect and has designed an Incident Management Process for a client. Specialties: CRISC Service Delivery Management Process improvement Incident Problem Mgmt ITIL

• What industry does Allan Ramiro currently work in?

  Allan Ramiro currently works in the Snowflake | Official Major Incident Management |

• Which languages does Allan Ramiro speak?

  No Languages Available

• Which industries has Allan Ramiro previously worked in?

  Allan Ramiro has prior
  experience in the following industries:
  Suncorp | Fiserv | Commonwealth Bank | Jpmorgan Chase | Citibank Asia Pacific Processing Center | Hewlett Packard | Manpower | Gt Solutions Philippines Cylynx | Ibm Solutions Delivery

• What is Allan Ramiro’s work experience?

  Allan Ramiro has the following professional experience:
  Snowflake | Official Major Incident Management | Suncorp | Fiserv | Commonwealth Bank | Jpmorgan Chase | Citibank Asia Pacific Processing Center | Hewlett Packard | Manpower | Gt Solutions Philippines Cylynx | Ibm Solutions Delivery

• How can I find Allan Ramiro on LinkedIn?

  You can view Allan Ramiro’s LinkedIn profile at LinkedIn URL

• What are Allan Ramiro’s work email addresses?

  Allan Ramiro’s work email
  addresses are
  allan@snowflake.com

• What company does Allan Ramiro work for?

  Snowflake | Official Major Incident Management |