Alison Shepherd Email & Phone Number | Resourceful, innovative professional with over 14 years Client Services & Relationship Management, with Business Analysis experience, all primarily with software services (SaaS) in multiple industries. Held P&L responsibilities. Expertise in initiating projects and programs that boost productivity and efficiencies while enhancing the customer experience. A true Hands-On Manager with proven skills in analysis, organization, troubleshooting, creativity, coordination, conceptualization, and improvement of operations through policies that promote a team-based work environment, creative thinking, and a positive effect for the corporate bottom line.

Alison Shepherd

Resourceful, innovative professional with over 14 years Client Services & Relationship Management, w...
Tampa Bay, Tampa Bay, United States

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Alison Shepherd’s Location Tampa Bay, Tampa Bay, United States

Alison Shepherd’s Current Industry Verizon Connect

Alison Shepherd’s Prior Industry Sumtotal Systems | Oracle Transcription | American Transcription Solutions | Mt World

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Enterprise Customer Success Manager

2018-09-01 00:00:00 - Present

Senior Client Operations Manager

2014-08-01 00:00:00 - 2018-02-01 00:00:00

Manager, Client Implementation & Business Analyst - Healthcare

2011-06-01 00:00:00 - 2014-08-01 00:00:00

Director, Client Services & Implementation

2009-05-01 00:00:00 - 2011-08-01 00:00:00

Business Analyst

2004-01-01 00:00:00 - 2006-01-01 00:00:00

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Alison Shepherd is a Resourceful, innovative professional with over 14 years Client Services & Relationship Management, with Business Analysis experience, all primarily with software services (SaaS) in multiple industries. Held P&L responsibilities. Expertise in initiating projects and programs that boost productivity and efficiencies while enhancing the customer experience. A true Hands-On Manager with proven skills in analysis, organization, troubleshooting, creativity, coordination, conceptualization, and improvement of operations through policies that promote a team-based work environment, creative thinking, and a positive effect for the corporate bottom line.

Alison Shepherd has prior
experience in the following industries:
Sumtotal Systems | Oracle Transcription | American Transcription Solutions | Mt World

Alison Shepherd has the following professional experience:
Verizon Connect | Sumtotal Systems | Oracle Transcription | American Transcription Solutions | Mt World