Alin Emilian Dumitrascu Email & Phone Number | I am a passionate professional with 13+ years experience in IT Service Management, optimistic, can-do attitude, very good work ethics and interpersonal skills. Have built, managed teams and guided professionals in IT Service Management; performed consultancy work in relation with efficiency and optimization of different ITIL practices and supported ISO20000 audits. Coordinated client on-boarding, transition and improvement projects using Agile techniques and ITSM solutions like ServiceNow, Remedy and CA Service Desk Manager. ITIL 4 Master, Accredited ITIL v3 and ITIL 4 Trainer with PeopleCert, have trained 1000+ professionals through my career.

Alin Emilian Dumitrascu

I am a passionate professional with 13+ years experience in IT Service Management, optimistic, can-d...
Romania

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Alin Emilian Dumitrascu’s Email alin.dumitrascu@endava.com

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Alin Emilian Dumitrascu’s Location Romania

Alin Emilian Dumitrascu’s Current Industry Endava

Alin Emilian Dumitrascu’s Prior Industry Atos | Siemens

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Team Lead - Service Management

2021-03-01 00:00:00 - Present

Head of Service Management Center

2015-06-01 00:00:00 - 2019-07-01 00:00:00

IT System Engineer

2009-02-01 00:00:00 - 2010-10-01 00:00:00

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Alin Emilian Dumitrascu is a I am a passionate professional with 13+ years experience in IT Service Management, optimistic, can-do attitude, very good work ethics and interpersonal skills. Have built, managed teams and guided professionals in IT Service Management; performed consultancy work in relation with efficiency and optimization of different ITIL practices and supported ISO20000 audits. Coordinated client on-boarding, transition and improvement projects using Agile techniques and ITSM solutions like ServiceNow, Remedy and CA Service Desk Manager. ITIL 4 Master, Accredited ITIL v3 and ITIL 4 Trainer with PeopleCert, have trained 1000+ professionals through my career.