Alicia Roberts Email & Phone Number | Director Call Center, Outsourcing Connect with me using: ►►► alcviroc@aol.com ◄◄◄ All Invitations to Connect Welcome LION – LinkedIn Open Networker **************************** Recruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry leadership. **************************** Creative and strategic professional with diverse background in: software development, wireless communications, computer sales and distribution, personnel placement, insurance, emergency road service, membership sales and administration, food manufacturing and distribution, overnight courier services and retail soft lines and hard lines.  Excellent with Change Management with the ability to implement Operational Change to meet current and future requirements, right sizing and redirection of business focus and personnel.  Established credibility through supervising up to 550 employees, co-managing a 52 million budget and spear heading the start-up of a new corporate division, which grossed 55 million per-month within two years.  Proven proficiency and expertise in: development and implementation of sales and marketing plans; operations; retail sales; customer and technical support management; field sales management; planning and analysis; territory management; profit and loss; personnel development; designing telemarketing and customer service business models; CRM pre-implementation; interpersonal communication; process and product development; project management; implementation and engagement management. To brainstorm and collaborate on any of these perspectives, call me at (925) 980-6750.

Alicia Roberts

Director Call Center, Outsourcing Connect with me using: ►►► alcviroc@aol.com ◄◄◄ All Invita...
Denver, North Carolina, United States

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Alicia Roberts’s Email alicia@ydesigngroup.com

Alicia Roberts’s Phone Numbers +1 404-262-****

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Alicia Roberts’s Location Denver, North Carolina, United States

Alicia Roberts’s Current Industry Lumens Call Center Operations Leadership San Francisco Bay Area

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Work Experience

Lumens

Vendor Manager

2016-11-01 00:00:00 - Present

Call Center Operations Leadership San Francisco Bay Area

Founder | Director Call Center, Outsourcing

2015-01-01 00:00:00 - Present

Intelegy

Sr. Consultant

2015-08-01 00:00:00 - 2016-01-01 00:00:00

Shaklee

Director | Call Center, Outsourcing

2007-01-01 00:00:00 - 2015-05-01 00:00:00

Yahoo

Director Global Outsourcing | Call Center

2004-03-01 00:00:00 - 2006-11-01 00:00:00

Everdream Inc September 20012003

SOLUTIONS CENTER DIRECTOR

2001-09-01 00:00:00 - 2003-10-01 00:00:00

Marketlynx Inc San Ramon Ca20002001

SR. CRM CONSULTANT

2000-01-01 00:00:00 - 2001-01-01 00:00:00

Greenlight Com Livermore Ca2000

DIRECTOR OF STAFF SUPPORT

2000-01-01 00:00:00 - 2000-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Alicia Roberts

Alicia Roberts is located at
Denver, North Carolina, United States

Alicia Roberts is a Director Call Center, Outsourcing Connect with me using: ►►► alcviroc@aol.com ◄◄◄ All Invitations to Connect Welcome LION – LinkedIn Open Networker **************************** Recruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry leadership. **************************** Creative and strategic professional with diverse background in: software development, wireless communications, computer sales and distribution, personnel placement, insurance, emergency road service, membership sales and administration, food manufacturing and distribution, overnight courier services and retail soft lines and hard lines.  Excellent with Change Management with the ability to implement Operational Change to meet current and future requirements, right sizing and redirection of business focus and personnel.  Established credibility through supervising up to 550 employees, co-managing a 52 million budget and spear heading the start-up of a new corporate division, which grossed 55 million per-month within two years.  Proven proficiency and expertise in: development and implementation of sales and marketing plans; operations; retail sales; customer and technical support management; field sales management; planning and analysis; territory management; profit and loss; personnel development; designing telemarketing and customer service business models; CRM pre-implementation; interpersonal communication; process and product development; project management; implementation and engagement management. To brainstorm and collaborate on any of these perspectives, call me at (925) 980-6750.

Alicia Roberts currently works in the Lumens | Call Center Operations Leadership San Francisco Bay Area |

No Languages Available

Alicia Roberts has prior
experience in the following industries:
Intelegy | Shaklee | Yahoo | Everdream Inc September 20012003 | Marketlynx Inc San Ramon Ca20002001 | Greenlight Com Livermore Ca2000

Alicia Roberts has the following professional experience:
Lumens | Call Center Operations Leadership San Francisco Bay Area | Intelegy | Shaklee | Yahoo | Everdream Inc September 20012003 | Marketlynx Inc San Ramon Ca20002001 | Greenlight Com Livermore Ca2000