Alfredo Olivieri Email & Phone Number | A passionate and versatile business and technical leader with 24 years of experience in the IT Industry, and a proven track record for devising and implementing strategic programs resulting in extraordinary revenue and signing growth. In his current role as IBM Technology Expert Labs Service Delivery Manager for Saudi Arabia, he holds significant P&L and leads a team of highly skilled software technical professionals that help IBM clients in their digital transformation journey. Previously he has spent 3 years in Italy as leader of the local IBM Technology Expert Labs team and 6 years in the United Arab Emirates, where he has covered different leadership as well as customer-facing pre-sales and delivery roles on clients across Middle East and Africa. Through the involvement in countless of complex IT Service Management and Hybrid Cloud engagements across different geographies, he is experienced in the full lifecycle of an IT project and has gained key knowledge in Financial, Public and Telco industries. His major capabilities and skills in summary are: - P&L and budget management - Service delivery management - Building Trusted Advisor relationship at different client management levels - C-Level negotiations and engagements - Management of troubled projects to meet client expectation through mid-course correction of solution, resources, and project plan - Management of international projects with internal and external, onshore and offshore teams, including external vendors - People management: building, managing, and motivating strong high-performance technical teams - Customer success and value oriented - The Open Group Certified - Distinguished Technical Specialist - Technical Account Manager - Technical Support - Engagement Manager - Speaker in technical events with customers and partners - IT Service Management and Cloud Service Management & Operations consultant - AIOps, Netcool and Application Performance Management specialist - Author of IBM Redbooks and contributor to the IBM Academy of Technology.

Alfredo Olivieri

A passionate and versatile business and technical leader with 24 years of experience in the IT Indus...
Latium, Latium, Italy

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Alfredo Olivieri’s Email aolivieri@ibm.com

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Alfredo Olivieri’s Location Latium, Latium, Italy

Alfredo Olivieri’s Current Industry Ibm

Alfredo Olivieri’s Prior Industry Ibm Italia | Sysdata Italia

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Work Experience

Ibm

IBM Technology Expert Labs - Saudi Arabia Service Delivery Manager

2024-01-01 00:00:00 - Present

Ibm Italia

IT Architect

2005-07-01 00:00:00 - 2014-12-01 00:00:00

Sysdata Italia

Software Developer

2000-01-01 00:00:00 - 2000-06-01 00:00:00

Skills

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FAQ About Alfredo Olivieri

Alfredo Olivieri is located at
Latium, Latium, Italy

Alfredo Olivieri is a A passionate and versatile business and technical leader with 24 years of experience in the IT Industry, and a proven track record for devising and implementing strategic programs resulting in extraordinary revenue and signing growth. In his current role as IBM Technology Expert Labs Service Delivery Manager for Saudi Arabia, he holds significant P&L and leads a team of highly skilled software technical professionals that help IBM clients in their digital transformation journey. Previously he has spent 3 years in Italy as leader of the local IBM Technology Expert Labs team and 6 years in the United Arab Emirates, where he has covered different leadership as well as customer-facing pre-sales and delivery roles on clients across Middle East and Africa. Through the involvement in countless of complex IT Service Management and Hybrid Cloud engagements across different geographies, he is experienced in the full lifecycle of an IT project and has gained key knowledge in Financial, Public and Telco industries. His major capabilities and skills in summary are: - P&L and budget management - Service delivery management - Building Trusted Advisor relationship at different client management levels - C-Level negotiations and engagements - Management of troubled projects to meet client expectation through mid-course correction of solution, resources, and project plan - Management of international projects with internal and external, onshore and offshore teams, including external vendors - People management: building, managing, and motivating strong high-performance technical teams - Customer success and value oriented - The Open Group Certified - Distinguished Technical Specialist - Technical Account Manager - Technical Support - Engagement Manager - Speaker in technical events with customers and partners - IT Service Management and Cloud Service Management & Operations consultant - AIOps, Netcool and Application Performance Management specialist - Author of IBM Redbooks and contributor to the IBM Academy of Technology.