Alexandre Rocato Email & Phone Number | • IT professional with 20 years of experience in Customer Solution Center as a Support Engineer and as Technical Consultant in Data Center Infrastructure. • Advanced knowledge and experience in SAN (Storage Area Networks). • Broad experience in problem solving techniques, crisis management, performance analysis, escalations and customer support. • Certificate in ITIL v3 Foundation by EXIN. • Scrum Fundamentals Certified. • Intermediate knowledge and experience in Linux, Vmware, HP-UX and Hyper-V. • Domain on concepts of Cloud, Big Data, Disaster Recovery, Backup, Virtualization, Network, Servers (Low, Mid and High End), Security and Converged Systems.

Alexandre Rocato

• IT professional with 20 years of experience in Customer Solution Center as a Support Engineer and...
Osasco, São Paulo, Brazil

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Alexandre Rocato’s Email alexandre.rocato@hp.com

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Alexandre Rocato’s Location Osasco, São Paulo, Brazil

Alexandre Rocato’s Current Industry Hewlett Packard Enterprise

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2000-09-01 00:00:00 - Present

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Alexandre Rocato is a • IT professional with 20 years of experience in Customer Solution Center as a Support Engineer and as Technical Consultant in Data Center Infrastructure. • Advanced knowledge and experience in SAN (Storage Area Networks). • Broad experience in problem solving techniques, crisis management, performance analysis, escalations and customer support. • Certificate in ITIL v3 Foundation by EXIN. • Scrum Fundamentals Certified. • Intermediate knowledge and experience in Linux, Vmware, HP-UX and Hyper-V. • Domain on concepts of Cloud, Big Data, Disaster Recovery, Backup, Virtualization, Network, Servers (Low, Mid and High End), Security and Converged Systems.