Alexandre Perevalo Email & Phone Number | With over 25 years of experience in the IT industry, I am a dedicated and skilled professional committed to delivering service excellence and ensuring customer satisfaction. I hold multiple certifications in ITIL, Scrum, and Oracle Cloud Infrastructure, and have specialized expertise in cloud migration, operations management, support management, change management, and game theory. As a Service Delivery Manager, I oversee and report on service performance against SLAs and KPIs, manage the service delivery process, collaborate with IT support teams, support the development and implementation of service improvement plans, and participate in regular service review meetings with customers and internal teams. I lead teams based in Poland, France, India, the UK, and Belgium, providing them with support, guidance, and development opportunities. In my previous role as a Change Manager, I provided technical and analytical input on change requests, analyzed and prioritized changes, assessed their impact, and managed escalations and risk mitigation. I am dedicated to delivering high-quality services that meet the needs and expectations of our customers while optimizing costs and efficiency.

Alexandre Perevalo

With over 25 years of experience in the IT industry, I am a dedicated and skilled professional commi...
Bydgoszcz, Bydgoszcz, Poland

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Alexandre Perevalo’s Email alexandre.perevalo@atos.net

Alexandre Perevalo’s Phone Numbers

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Alexandre Perevalo’s Location Bydgoszcz, Bydgoszcz, Poland

Alexandre Perevalo’s Current Industry Revolut

Alexandre Perevalo’s Prior Industry Atos | Hsbc Global Technology | Schattdecor Do Brasil | Tivit | Stefanini It Solutions

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Senior Technology Manager

2024-09-01 00:00:00 - Present

Service Delivery Manager

2024-01-01 00:00:00 - 2024-09-01 00:00:00

Production Application Support Analyst

2012-01-01 00:00:00 - 2016-04-01 00:00:00

Systems Administrator

2007-01-01 00:00:00 - 2012-01-01 00:00:00

Support Analyst

2006-04-01 00:00:00 - 2007-01-01 00:00:00

Self Employed

2004-02-01 00:00:00 - 2006-03-01 00:00:00

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Alexandre Perevalo is a With over 25 years of experience in the IT industry, I am a dedicated and skilled professional committed to delivering service excellence and ensuring customer satisfaction. I hold multiple certifications in ITIL, Scrum, and Oracle Cloud Infrastructure, and have specialized expertise in cloud migration, operations management, support management, change management, and game theory. As a Service Delivery Manager, I oversee and report on service performance against SLAs and KPIs, manage the service delivery process, collaborate with IT support teams, support the development and implementation of service improvement plans, and participate in regular service review meetings with customers and internal teams. I lead teams based in Poland, France, India, the UK, and Belgium, providing them with support, guidance, and development opportunities. In my previous role as a Change Manager, I provided technical and analytical input on change requests, analyzed and prioritized changes, assessed their impact, and managed escalations and risk mitigation. I am dedicated to delivering high-quality services that meet the needs and expectations of our customers while optimizing costs and efficiency.

Alexandre Perevalo has prior
experience in the following industries:
Atos | Hsbc Global Technology | Schattdecor Do Brasil | Tivit | Stefanini It Solutions

Alexandre Perevalo has the following professional experience:
Revolut | Atos | Hsbc Global Technology | Schattdecor Do Brasil | Tivit | Stefanini It Solutions