Alexandra Vega Email & Phone Number | Experienced and driven operational leader with 24 years of customer service expertise, dedicated to upholding pharmaceutical industry standards. With over 23 years of professional experience, I have successfully led both inbound and outbound call center teams, emphasizing Workforce Management, Quality Management, and Vendor Management. A strategic visionary, I possess the skills to establish top-tier Contact Centers. Known for creativity and passion, I have consistently surpassed Service Level Agreements, demonstrating a proven track record. Actively seeking a position with an organization that values team building, strategic planning, and proactive methodologies to enhance business processes within the pharmaceutical sector.

Alexandra Vega

Experienced and driven operational leader with 24 years of customer service expertise, dedicated to...
215 Route 28, Bridgewater, United States

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Alexandra Vega’s Location 215 Route 28, Bridgewater, United States

Alexandra Vega’s Current Industry Conduent

Alexandra Vega’s Prior Industry Oticon Usa | Tms Health A Xerox | Inventiv Health | Efs Commerce | Efashion Solutions

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Operations Lead of Service & Delivey

2018-05-01 00:00:00 - Present

Customer Service Manager

2017-05-01 00:00:00 - 2018-05-01 00:00:00

Customer Care Supervisor

2015-08-01 00:00:00 - 2017-05-01 00:00:00

Supervisor, Call Center

2013-04-01 00:00:00 - 2015-08-01 00:00:00

Call Center Consultant

2012-08-01 00:00:00 - 2013-04-01 00:00:00

Director of Customer Service/ Warehouse Assistant Manager

2003-02-01 00:00:00 - 2012-08-01 00:00:00

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Alexandra Vega is a Experienced and driven operational leader with 24 years of customer service expertise, dedicated to upholding pharmaceutical industry standards. With over 23 years of professional experience, I have successfully led both inbound and outbound call center teams, emphasizing Workforce Management, Quality Management, and Vendor Management. A strategic visionary, I possess the skills to establish top-tier Contact Centers. Known for creativity and passion, I have consistently surpassed Service Level Agreements, demonstrating a proven track record. Actively seeking a position with an organization that values team building, strategic planning, and proactive methodologies to enhance business processes within the pharmaceutical sector.

Alexandra Vega has prior
experience in the following industries:
Oticon Usa | Tms Health A Xerox | Inventiv Health | Efs Commerce | Efashion Solutions

Alexandra Vega has the following professional experience:
Conduent | Oticon Usa | Tms Health A Xerox | Inventiv Health | Efs Commerce | Efashion Solutions