Alexander Ba Email & Phone Number | Results-driven Retail Manager and Customer Service Professional Attained leadership and management qualifications via a Chartered Management Degree at Anglia Ruskin University Wealth of experience gained within customer service, operations management and staff leadership Acknowledged by Co-Op, BP M&S and Sainsbury’s senior management teams for delivering operational excellence, driving business growth, increasing business revenue and achieving financial and non-financial objectives What I Do… Continuously review store performance data and KPI benchmarks to improve business processes Motivate staff to continued learning and skills development via training programs Plan and work to budgets, maximise profits and achieve sales targets Recruit new staff, and train and develop existing staff Coordinate staff scheduling and rotas Inventory control. Organise operational equipment and oversee building maintenance, cleanliness and security Ensure OHS protocols, company policies and procedures are maintained Influence the highest standards of customer service Handle customer complaints and queries in a professional manner Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, and devise in-store promotions Prepare reports and other performance analysis documentation Report to, and attend regular meetings with area managers or head office representatives Establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes

Alexander Ba

Results-driven Retail Manager and Customer Service Professional Attained leadership and management...
United Kingdom

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Alexander Ba’s Email alexander.ba@coop.co.uk

Alexander Ba’s Phone Numbers +44 1752 30****

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Alexander Ba’s Location United Kingdom

Alexander Ba’s Current Industry

Alexander Ba’s Prior Industry The Co Op | Bp | Sainsburys

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Work Experience

Co Op

Multi Site Store Manager

Present

The Co Op

Store Manager

2017-04-01 00:00:00 - 2019-11-01 00:00:00

Bp

Retail Store Manager

2015-06-01 00:00:00 - 2017-04-01 00:00:00

Sainsburys

Deputy Store Manager

2014-11-01 00:00:00 - 2015-06-01 00:00:00

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FAQ About Alexander Ba

Alexander Ba is located at
United Kingdom

Alexander Ba is a Results-driven Retail Manager and Customer Service Professional Attained leadership and management qualifications via a Chartered Management Degree at Anglia Ruskin University Wealth of experience gained within customer service, operations management and staff leadership Acknowledged by Co-Op, BP M&S and Sainsbury’s senior management teams for delivering operational excellence, driving business growth, increasing business revenue and achieving financial and non-financial objectives What I Do… Continuously review store performance data and KPI benchmarks to improve business processes Motivate staff to continued learning and skills development via training programs Plan and work to budgets, maximise profits and achieve sales targets Recruit new staff, and train and develop existing staff Coordinate staff scheduling and rotas Inventory control. Organise operational equipment and oversee building maintenance, cleanliness and security Ensure OHS protocols, company policies and procedures are maintained Influence the highest standards of customer service Handle customer complaints and queries in a professional manner Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, and devise in-store promotions Prepare reports and other performance analysis documentation Report to, and attend regular meetings with area managers or head office representatives Establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes