Alex Spangler Ed Email & Phone Number | As a seasoned Customer Success Manager with over 12 years of experience, I specialize in delivering exceptional content, strategy, and support, all while prioritizing relationship-building to drive success. In my recent role as an Implementation Engineer at TrackVia, I spearheaded transformative digital processes that optimized efficiency and saved significant time for clients. For instance, within just three months, I streamlined reporting procedures, resulting in a yearly time savings of over 480 hours for one client. Furthermore, through solutions-driven sales demonstrations, I successfully expanded our client base, driving increased adoption and upselling. Prior to my tenure at TrackVia, I served as a Senior Customer Success Manager at iCIMS, where I led customer engagement initiatives tailored to individual needs. By implementing comprehensive business reviews, project management strategies, and targeted marketing efforts, I achieved remarkable results, including a 98% increase in adoption rates and NPS scores among my clients. This success translated into improved retention rates and upselling opportunities for newer products. Across diverse industries, my ability to leverage strategic insights and operational expertise ensures that clients maximize the value of products and services, ultimately empowering them to work smarter and achieve their goals. If you're seeking a dynamic professional adept at driving customer success, support excellence, and project management proficiency, I invite you to connect and explore how I can contribute to your team's success.

Alex Spangler Ed

As a seasoned Customer Success Manager with over 12 years of experience, I specialize in delivering...
Arvada, Colorado, United States

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Alex Spangler Ed’s Email alex.spangler@trackvia.com

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Alex Spangler Ed’s Location Arvada, Colorado, United States

Alex Spangler Ed’s Current Industry Boost Mobile

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Work Experience

Boost Mobile

Product Specialist II Go-To-Market

2024-04-01 00:00:00 - Present

Trackvia

Implementation Consultant

2021-12-01 00:00:00 - 2023-10-01 00:00:00

Icims

Customer Success Manager II

2021-01-01 00:00:00 - 2021-12-01 00:00:00

Teach For America

Onboarding & Engagement Manager

2020-03-01 00:00:00 - 2020-08-01 00:00:00

Edreports Org

Project & Program Engagement Manager

2018-04-01 00:00:00 - 2020-03-01 00:00:00

The Larko

Office Manager

2014-08-01 00:00:00 - 2014-12-01 00:00:00

Lighthouse Academies

7/8th Grade Math Teacher

2012-07-01 00:00:00 - 2013-12-01 00:00:00

Aspira Association

Special Education Teacher

2010-08-01 00:00:00 - 2012-07-01 00:00:00

School District Of Philadelphia

Special Assignment/Special Education Teacher

2009-11-01 00:00:00 - 2010-06-01 00:00:00

Wgre Radio Station

Station Manager; Program Director, Assistant Production Director

2007-01-01 00:00:00 - 2009-05-01 00:00:00

New Wave Entertainment

Production and Development

2009-01-01 00:00:00 - 2009-02-01 00:00:00

Depauw University

Resident Assistant

2007-02-01 00:00:00 - 2008-06-01 00:00:00

Skills

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Languages

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FAQ About Alex Spangler Ed

Alex Spangler Ed is located at
Arvada, Colorado, United States

Alex Spangler Ed is a As a seasoned Customer Success Manager with over 12 years of experience, I specialize in delivering exceptional content, strategy, and support, all while prioritizing relationship-building to drive success. In my recent role as an Implementation Engineer at TrackVia, I spearheaded transformative digital processes that optimized efficiency and saved significant time for clients. For instance, within just three months, I streamlined reporting procedures, resulting in a yearly time savings of over 480 hours for one client. Furthermore, through solutions-driven sales demonstrations, I successfully expanded our client base, driving increased adoption and upselling. Prior to my tenure at TrackVia, I served as a Senior Customer Success Manager at iCIMS, where I led customer engagement initiatives tailored to individual needs. By implementing comprehensive business reviews, project management strategies, and targeted marketing efforts, I achieved remarkable results, including a 98% increase in adoption rates and NPS scores among my clients. This success translated into improved retention rates and upselling opportunities for newer products. Across diverse industries, my ability to leverage strategic insights and operational expertise ensures that clients maximize the value of products and services, ultimately empowering them to work smarter and achieve their goals. If you're seeking a dynamic professional adept at driving customer success, support excellence, and project management proficiency, I invite you to connect and explore how I can contribute to your team's success.

Alex Spangler Ed currently works in the Boost Mobile |

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Alex Spangler Ed has prior
experience in the following industries:
Trackvia | Icims | Teach For America | Edreports Org | The Larko | Lighthouse Academies | Aspira Association | School District Of Philadelphia | Wgre Radio Station | New Wave Entertainment | Depauw University

Alex Spangler Ed has the following professional experience:
Boost Mobile | Trackvia | Icims | Teach For America | Edreports Org | The Larko | Lighthouse Academies | Aspira Association | School District Of Philadelphia | Wgre Radio Station | New Wave Entertainment | Depauw University