Alejandro Herreiz Email & Phone Number | From the very beginning of my technological career, I have been focused on the user experience success. I have had the chance to work across many important international companies, occupying important roles where the teamwork, quick resolution decisions, and critical customer handling was always a prioritizing factor to succeed. Seeking for the success to achieve common goals has been always a motivation for me. Some of my professional skills and business experience involve: • UX & QoS oriented • Good communication skills • Technical leader / Escalation POC • Team coordination tasks / leadership • Cross team collaboration • Coaching & mentoring skills for new team members • Technical analysis and troubleshooting of complex scenarios • Team performance metrics review – KPIs • Executive staff support (VIPs) • Company Events setup & support • Projects implementation & tracking tasks (HQ & datacenter moves and OS migrations for large number of users, providing guidance to tech implementation teams) • Work with standards based on ITIL. Change Management, & Problem management procedures • HW setup, maintenance & repair • Infrastructure administering & maintenance

Alejandro Herreiz

From the very beginning of my technological career, I have been focused on the user experience succe...
Argentina

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Tech Manager Cas

2022-07-01 00:00:00 - Present

Support Engineer

2014-12-01 00:00:00 - 2018-02-01 00:00:00

Server Administrator

2006-03-01 00:00:00 - 2014-11-01 00:00:00

End Users Support Technician

2006-01-01 00:00:00 - 2006-03-01 00:00:00

End Users Field Support

2001-09-01 00:00:00 - 2006-01-01 00:00:00

End User Desktop Support

1996-09-01 00:00:00 - 2001-09-01 00:00:00

Data Entry Operator

1991-03-01 00:00:00 - 1996-10-01 00:00:00

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Alejandro Herreiz is a From the very beginning of my technological career, I have been focused on the user experience success. I have had the chance to work across many important international companies, occupying important roles where the teamwork, quick resolution decisions, and critical customer handling was always a prioritizing factor to succeed. Seeking for the success to achieve common goals has been always a motivation for me. Some of my professional skills and business experience involve: • UX & QoS oriented • Good communication skills • Technical leader / Escalation POC • Team coordination tasks / leadership • Cross team collaboration • Coaching & mentoring skills for new team members • Technical analysis and troubleshooting of complex scenarios • Team performance metrics review – KPIs • Executive staff support (VIPs) • Company Events setup & support • Projects implementation & tracking tasks (HQ & datacenter moves and OS migrations for large number of users, providing guidance to tech implementation teams) • Work with standards based on ITIL. Change Management, & Problem management procedures • HW setup, maintenance & repair • Infrastructure administering & maintenance