Aida Abdurahmanovic Email & Phone Number | 6 years of experience providing customer support in a busy call center environments for information technology and consumer electronics industry employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic relationship / partnership building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Hands on experience in performing checks on accounts for claims for billing review. Well versed in analyzing and verifying dates of service and billed amounts. • Bilingual (English & Serbo-Croatian) Oral & Written • Call Center Ticketing Systems • Technical Troubleshooting • Call Logs & Reports • Research Billing Issues & Misapplied Payments • Enthusiastic Approach To Customer Service • Type 30+ WPM • Team Collaboration & Synergy Building

Aida Abdurahmanovic

6 years of experience providing customer support in a busy call center environments for information...
United States

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Aida Abdurahmanovic’s Email aabdurahmanovic@1path.com

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Aida Abdurahmanovic’s Location United States

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Aida Abdurahmanovic’s Prior Industry Egps Solutions | 1path

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Inside Sales Representative

2019-05-01T00:00:00.000Z - 2021-07-01T00:00:00.000Z

Billing & Customer Service Representative

2009-05-01T00:00:00.000Z - 2019-05-01T00:00:00.000Z

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Aida Abdurahmanovic is a 6 years of experience providing customer support in a busy call center environments for information technology and consumer electronics industry employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic relationship / partnership building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Hands on experience in performing checks on accounts for claims for billing review. Well versed in analyzing and verifying dates of service and billed amounts. • Bilingual (English & Serbo-Croatian) Oral & Written • Call Center Ticketing Systems • Technical Troubleshooting • Call Logs & Reports • Research Billing Issues & Misapplied Payments • Enthusiastic Approach To Customer Service • Type 30+ WPM • Team Collaboration & Synergy Building