Ahmed Gasim Email & Phone Number | Senior IT Professional with over 10 years of expertise in technical support and system administration. Skilled at diagnosing and resolving complex network and hardware issues swiftly and effectively. Proven track record of enhancing system performance and ensuring seamless operations in high-demand environments. Managed technical operations for a user base exceeding 50,000, led IT projects from planning to implementation to improve system efficiency and user experience, and implemented system encryption protocols to uphold data security standards. Bilingual: English/Arabic AREAS OF EXPERTISE PROFESSIONAL Collaborative Consultative Public-Facing Communication Concise Written, Verbal Communication Stakeholder Management Build Key Relationships Continuous Improvement Cross-Functional Communication Manage Competing Priorities Flexible Critical Thinking/Problem-Solving Meticulous Attention-to-Detail Customer Service Focus INDUSTRY KNOWLEDGE/TECHNICAL Industry Knowledge/Ability: Technical Operations Oversight Agile Response to Engineering Requests User Engagement Software Patching/Security Updates Executive Level Support Testing/Quality Assurance VoIP Technology Implementation Support: Help Desk/Desktop/IT Support 2, 3 Tier Support Remote Support Technical Analysis Remote Conferencing Support System Administration: Configuration Management Active Directory Group Policy Management Console (GPMC) Microsoft Intune/Office 365 Windows Server Administration Exchange DHCP WSUS WDS VMware Virtualization Automation Scripts (Bash, PowerShell) MDT SCCM JAMF Pro Data/Server Backup Application Configuration Performance Monitoring Automation Management Mobile Device Management Cloud Management Script Writing Network Troubleshooting: Cisco VoIP Network (AVVID, Unity Voice Mail, Unified Messaging) VPN (Virtual Private Networks) Firewall Management Network Documentation/Device Monitoring VPN Configuration Switches/ Routers LAN WAN DNS Cyber Security: Encryption (BitLocker, FileVault) Data Security Symantec Endpoint Protection Malware/Ransomware Detection and Removal Security Hardening threat modeling Incident escalation and response Testing systems for potential vulnerabilities Controls and frameworks Analyzing security alerts Network security control Intrusion detection Cryptography Operating Systems: Microsoft Windows (Windows 10, 11, 7, 8, Enterprise) Linux (Kali, Ubuntu, CentOS) MacOS iOS Android

Ahmed Gasim

Senior IT Professional with over 10 years of expertise in technical support and system administratio...
Santa Clara, California, United States

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Ahmed Gasim’s Email ahmed.gasim@veritas.com

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Ahmed Gasim’s Location Santa Clara, California, United States

Ahmed Gasim’s Current Industry Tesla

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Work Experience

Tesla

2022-11-01 00:00:00 - Present

Nvidia

Senior System Administrator

2019-08-01 00:00:00 - 2022-11-01 00:00:00

Clickaway

IT Specialist

2012-10-01 00:00:00 - 2021-02-01 00:00:00

Kla

Sr. Desktop Support Engineer

2017-08-01 00:00:00 - 2019-08-01 00:00:00

Veritas Technologies

Sr. Windows and Mac Specialist

2017-02-01 00:00:00 - 2017-08-01 00:00:00

Qualcomm

Sr. IT Support Specialist

2016-06-01 00:00:00 - 2017-02-01 00:00:00

Dell Inc Stryker Endoscopy

L4 Lead Tech Support

2016-02-01 00:00:00 - 2016-04-01 00:00:00

Gap Headquarters

Junior Desktop /Tech Support

2015-08-01 00:00:00 - 2016-01-01 00:00:00

Ebay

Sr . desktop support

2015-06-01 00:00:00 - 2015-08-01 00:00:00

Nordix Computer

IT Manager

2010-01-01 00:00:00 - 2012-01-01 00:00:00

Cal Micro

IT Manager

2006-01-01 00:00:00 - 2009-12-01 00:00:00

Skills

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Languages

No Languages Available

FAQ About Ahmed Gasim

Ahmed Gasim is located at
Santa Clara, California, United States

Ahmed Gasim is a Senior IT Professional with over 10 years of expertise in technical support and system administration. Skilled at diagnosing and resolving complex network and hardware issues swiftly and effectively. Proven track record of enhancing system performance and ensuring seamless operations in high-demand environments. Managed technical operations for a user base exceeding 50,000, led IT projects from planning to implementation to improve system efficiency and user experience, and implemented system encryption protocols to uphold data security standards. Bilingual: English/Arabic AREAS OF EXPERTISE PROFESSIONAL Collaborative Consultative Public-Facing Communication Concise Written, Verbal Communication Stakeholder Management Build Key Relationships Continuous Improvement Cross-Functional Communication Manage Competing Priorities Flexible Critical Thinking/Problem-Solving Meticulous Attention-to-Detail Customer Service Focus INDUSTRY KNOWLEDGE/TECHNICAL Industry Knowledge/Ability: Technical Operations Oversight Agile Response to Engineering Requests User Engagement Software Patching/Security Updates Executive Level Support Testing/Quality Assurance VoIP Technology Implementation Support: Help Desk/Desktop/IT Support 2, 3 Tier Support Remote Support Technical Analysis Remote Conferencing Support System Administration: Configuration Management Active Directory Group Policy Management Console (GPMC) Microsoft Intune/Office 365 Windows Server Administration Exchange DHCP WSUS WDS VMware Virtualization Automation Scripts (Bash, PowerShell) MDT SCCM JAMF Pro Data/Server Backup Application Configuration Performance Monitoring Automation Management Mobile Device Management Cloud Management Script Writing Network Troubleshooting: Cisco VoIP Network (AVVID, Unity Voice Mail, Unified Messaging) VPN (Virtual Private Networks) Firewall Management Network Documentation/Device Monitoring VPN Configuration Switches/ Routers LAN WAN DNS Cyber Security: Encryption (BitLocker, FileVault) Data Security Symantec Endpoint Protection Malware/Ransomware Detection and Removal Security Hardening threat modeling Incident escalation and response Testing systems for potential vulnerabilities Controls and frameworks Analyzing security alerts Network security control Intrusion detection Cryptography Operating Systems: Microsoft Windows (Windows 10, 11, 7, 8, Enterprise) Linux (Kali, Ubuntu, CentOS) MacOS iOS Android

Ahmed Gasim currently works in the Tesla |

No Languages Available

Ahmed Gasim has prior
experience in the following industries:
Nvidia | Clickaway | Kla | Veritas Technologies | Qualcomm | Dell Inc Stryker Endoscopy | Gap Headquarters | Ebay | Nordix Computer | Cal Micro

Ahmed Gasim has the following professional experience:
Tesla | Nvidia | Clickaway | Kla | Veritas Technologies | Qualcomm | Dell Inc Stryker Endoscopy | Gap Headquarters | Ebay | Nordix Computer | Cal Micro