Ahmed Elkholy Email & Phone Number | Objective: - Dedicated customer service consultant with strong experience in a fast-paced environment. Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change. Strong convincing skills under customer’s relations and services umbrella. Skills: - Customer Service, Complaint Handling, CRM Handling, Sales, Multi-tasking, Email handing, Product knowledge, Quality focus, Phone skills, Resolving conflict, Analysing information, Problem solving, Documentation skills, Time management and Leadership skills. Activities and Certificates: - Certified from Synergy centre for ICDL, Certified from HSBC for Communication Management skills, Moderator and translator for foreign press in CIFF, Certified from Emirates airlines for Protecting Payment Card Information - Front-line Staff, PCI DSS - Securing Point of Sale Devices (POS), Air Carrier Access Act – General Awareness, Crisis Response - Introduction to Telephone Enquiry centre.

Ahmed Elkholy

Objective: - Dedicated customer service consultant with strong experience in a fast-paced environme...
Dubai, Dubai, United Arab Emirates

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Ahmed Elkholy’s Phone Numbers +971 58 922 ****

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Ahmed Elkholy’s Location Dubai, Dubai, United Arab Emirates

Ahmed Elkholy’s Current Industry

Ahmed Elkholy’s Prior Industry Mena Assistance | Arab Bank | National Bank | Hsbc | Etisal International

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Tourism Consultant

Present

Customer Service Specialist

2015-04-01 00:00:00 - 2016-04-01 00:00:00

Customer Relations Officer

2014-11-01 00:00:00 - 2015-04-01 00:00:00

Senior Business Specialist

2012-10-01 00:00:00 - 2014-11-01 00:00:00

Senior Customer Relationship Management Consultant

2011-03-01 00:00:00 - 2012-10-01 00:00:00

Call Center Representative

2009-11-01 00:00:00 - 2011-02-01 00:00:00

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No Languages Available

Ahmed Elkholy is a Objective: - Dedicated customer service consultant with strong experience in a fast-paced environment. Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change. Strong convincing skills under customer’s relations and services umbrella. Skills: - Customer Service, Complaint Handling, CRM Handling, Sales, Multi-tasking, Email handing, Product knowledge, Quality focus, Phone skills, Resolving conflict, Analysing information, Problem solving, Documentation skills, Time management and Leadership skills. Activities and Certificates: - Certified from Synergy centre for ICDL, Certified from HSBC for Communication Management skills, Moderator and translator for foreign press in CIFF, Certified from Emirates airlines for Protecting Payment Card Information - Front-line Staff, PCI DSS - Securing Point of Sale Devices (POS), Air Carrier Access Act – General Awareness, Crisis Response - Introduction to Telephone Enquiry centre.