Ahmad Naseer Email & Phone Number | I am a Cisco Unified Communication Engineer at du, one of the leading telecom providers in the UAE. With over 10 years of experience in the field, I hold the CCNP-Collaboration certification and have a strong background in cloud-based UC systems, video endpoints, and contact center platforms. In my current role, I am part of the HIPCC/IPT Operations and Maintenance team, where I set up, configure, and test the components of the Cisco IP Contact Center, including Cisco Call Manager, Cisco Intelligent Contact Manager, and IVR. I also work with call flow analysis, ICM scripting, and troubleshoot major telephony issues. Additionally, I have successfully implemented multiple projects in collaboration, video, and network fields for various clients, creating high-quality documents, demos, and proofs of concept. My mission is to provide innovative and reliable solutions that enhance the customer experience and optimize the business operations.

Ahmad Naseer

I am a Cisco Unified Communication Engineer at du, one of the leading telecom providers in the UAE....
Dubai, Dubai, United Arab Emirates

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Ahmad Naseer’s Email ahmad.naseer@du.ae

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Ahmad Naseer’s Location Dubai, Dubai, United Arab Emirates

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Ahmad Naseer’s Prior Industry Proxima Networks | Securetech | Ufone | Wateen Telecom | Corvit System

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Cisco Unified Communication Engineer (Ccnp-Collaboration)

Present

Cisco Collaboration Engineer

2016-03-01T00:00:00.000Z - 2019-02-01T00:00:00.000Z

Network Voice Engineer

2014-02-01T00:00:00.000Z - 2016-01-01T00:00:00.000Z

Hipcc Engineer

2012-09-01T00:00:00.000Z - 2014-02-01T00:00:00.000Z

Network Engineer(Ipcc) Wateen Solutions

2010-10-01T00:00:00.000Z - 2012-09-01T00:00:00.000Z

Voip Engineer

2009-10-01T00:00:00.000Z - 2010-09-01T00:00:00.000Z

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Ahmad Naseer is a I am a Cisco Unified Communication Engineer at du, one of the leading telecom providers in the UAE. With over 10 years of experience in the field, I hold the CCNP-Collaboration certification and have a strong background in cloud-based UC systems, video endpoints, and contact center platforms. In my current role, I am part of the HIPCC/IPT Operations and Maintenance team, where I set up, configure, and test the components of the Cisco IP Contact Center, including Cisco Call Manager, Cisco Intelligent Contact Manager, and IVR. I also work with call flow analysis, ICM scripting, and troubleshoot major telephony issues. Additionally, I have successfully implemented multiple projects in collaboration, video, and network fields for various clients, creating high-quality documents, demos, and proofs of concept. My mission is to provide innovative and reliable solutions that enhance the customer experience and optimize the business operations.