Agatha Kithika Email & Phone Number | Customer /ˈkʌstəmə/ A person who indirectly pays for all your vacations, hobbies and golf games while giving you the opportunity to better yourself. I am a pragmatic, dedicated Customer Happiness Specialist with 6 years of experience focusing on process management, agile service, customer journey and UX. The ideal mix to deliver the best experience possible for end users. The dream is to keep our competitors focused on our business while we stay focused on our customers. I see Customer Experience as part of a holistic design that is capable of providing a critical competitive advantage in today’s increasingly cluttered and commoditized marketplace. I don’t just settle for ‘Satisfied customers’ I aim to get them stuffed! What I rock at : Customer Experience, Customer Service, Support Leadership, Social Media Management, Customer data analysis, Service Improvement programmes( CSAT, NPS, CLV) What I am working on rocking at: Java Script, C++. Python, Illustrations, Growth Hacking. Software break down: I am well seasoned in Zendesk, Freshdesk, SalesForce, Intercom, Hootsuite,Tweetdeck, Gainsight, Natero, Pipefy.

Agatha Kithika

Customer /ˈkʌstəmə/ A person who indirectly pays for all your vacations, hobbies and golf games whil...
Kenya

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Agatha Kithika’s Email agatha@branch.co

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Agatha Kithika’s Location Kenya

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Agatha Kithika’s Prior Industry Property Reality | Canaan Properties

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Quality Assurance Associate

Present

Relationship Manager

2016-09-01 00:00:00 - 2017-10-01 00:00:00

Marketingexecutive

2014-09-01 00:00:00 - 2016-08-01 00:00:00

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Agatha Kithika is a Customer /ˈkʌstəmə/ A person who indirectly pays for all your vacations, hobbies and golf games while giving you the opportunity to better yourself. I am a pragmatic, dedicated Customer Happiness Specialist with 6 years of experience focusing on process management, agile service, customer journey and UX. The ideal mix to deliver the best experience possible for end users. The dream is to keep our competitors focused on our business while we stay focused on our customers. I see Customer Experience as part of a holistic design that is capable of providing a critical competitive advantage in today’s increasingly cluttered and commoditized marketplace. I don’t just settle for ‘Satisfied customers’ I aim to get them stuffed! What I rock at : Customer Experience, Customer Service, Support Leadership, Social Media Management, Customer data analysis, Service Improvement programmes( CSAT, NPS, CLV) What I am working on rocking at: Java Script, C++. Python, Illustrations, Growth Hacking. Software break down: I am well seasoned in Zendesk, Freshdesk, SalesForce, Intercom, Hootsuite,Tweetdeck, Gainsight, Natero, Pipefy.