Adina Boardman
Key Skills
Service Management
Maintaining strong relationships between IT, Technical and the Custom...
Greater Bristol Area, Greater Bristol Area, United Kingdom
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Adina Boardman’s Email adina.boardman@mbnl.co.uk
Social Media
Adina Boardman’s Location Greater Bristol Area, Greater Bristol Area, United Kingdom
Adina Boardman’s Current Industry BT Group
Adina Boardman’s Prior Industry Truespeed | Mobile Broadband Network | Huawei | Self Employed | Haig Alexanda | Blue Cross | Rwe | Ark Data Centres | Nokia Solutions And Networks | Everything Everywhere | Nokia Siemens Networks | Rwe Supply And Trading | Orange Service Manager | Manpower | Ab Consulting | Newman Electrics
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Work Experience
BT Group
Service Manager
2023-10-01 00:00:00 - Present
Truespeed
Process Improvement Manager
2023-07-01 00:00:00 - 2023-11-01 00:00:00
Mobile Broadband Network
Build Assurance Manager
2021-07-01 00:00:00 - 2023-07-01 00:00:00
Huawei
Acceptance Manager
2019-03-01 00:00:00 - 2021-07-01 00:00:00
Self Employed
Acceptance & Concession Manager
2019-03-01 00:00:00 - 2020-05-01 00:00:00
Haig Alexanda
Service Manager
2017-05-01 00:00:00 - 2019-03-01 00:00:00
Blue Cross
IT Service Manager
2018-06-01 00:00:00 - 2019-03-01 00:00:00
Rwe
Service Improvement Manager
2016-08-01 00:00:00 - 2017-03-01 00:00:00
Ark Data Centres
Service Delivery Manager/ Heading up Service Centre
2015-10-01 00:00:00 - 2016-06-01 00:00:00
Nokia Solutions And Networks
Nokia Customer Service Manager
2014-01-01 00:00:00 - 2015-08-01 00:00:00
Everything Everywhere
Partner Operations Manager, Mobile Payments
2012-09-01 00:00:00 - 2013-10-01 00:00:00
Nokia Siemens Networks
Service Management/Bid Manager
2011-09-01 00:00:00 - 2012-09-01 00:00:00
Rwe Supply And Trading
Service Manager
2011-01-01 00:00:00 - 2011-01-01 00:00:00
Orange Service Manager
Service Manager
1997-01-01 00:00:00 - 2010-01-01 00:00:00
Manpower
In -house Trainer
1995-03-01 00:00:00 - 1996-02-01 00:00:00
Ab Consulting
IT Trainer Freelance
1992-01-01 00:00:00 - 1994-01-01 00:00:00
Newman Electrics
Cheif Buyer
1980-01-01 00:00:00 - 1986-01-01 00:00:00Skills
Languages
FAQ About Adina Boardman
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Adina Boardman is located at
Greater Bristol Area, Greater Bristol Area, United Kingdom -
Adina Boardman is a Key Skills Service Management Maintaining strong relationships between IT, Technical and the Customer. Agreeing key performance indicators and levels of Service with the Customer. Managing end-to-end services to agreed targets during the service lifecycle. Working to deliver continuous service improvements and improve quality and value of service. Delivering communication plans as agreed Project Management Prince 2 practitioner. Hands-on experience in the project management of major service improvements. Leading and motivating teams to deliver to deadlines and budget Vendor Management IT Services contracts, Service level agreements, Renewal negotiation, Hardware Support & Maintenance, Software Licensing and Service Reviews Incident Management Co-ordinating actions across teams for the resolution of high priority incidents within SLA. Communication of service incidents to business Risk Management Assessing & managing risk in complex environments Budgets Management including forecasting of Cost Centre for Maintenance & Support Contracts Continuous Improvement Implement and champion the Service Management way of working, bringing automation, consistency, and communication. Coach new team members and consistently driving to ensure Service Management remains a first class professional body Bid Management Responsible for overseeing the bid process, managing virtual team taking into account third party resource and commitments, and cross functional activity. Single point of contact for the Customer -built up and maintained a strong mutually beneficial relationship Career Course & Recognition H M Security Clearance SC Prince 2 Practitioner Senior Management Development Programme ITIL Service Management Manager, ITIL Service Management Practitioner, ITIL Incident Management, ITIL Foundation V3 Operational & Supplier Management Lean Six Sigma Green & Black Specialties: Government Liaison, Customer Relationship, Service Management, Service Delivery
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Adina Boardman currently works in the BT Group |
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No Languages Available
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Adina Boardman has prior
experience in the following industries:
Truespeed | Mobile Broadband Network | Huawei | Self Employed | Haig Alexanda | Blue Cross | Rwe | Ark Data Centres | Nokia Solutions And Networks | Everything Everywhere | Nokia Siemens Networks | Rwe Supply And Trading | Orange Service Manager | Manpower | Ab Consulting | Newman Electrics -
Adina Boardman has the following professional experience:
BT Group | Truespeed | Mobile Broadband Network | Huawei | Self Employed | Haig Alexanda | Blue Cross | Rwe | Ark Data Centres | Nokia Solutions And Networks | Everything Everywhere | Nokia Siemens Networks | Rwe Supply And Trading | Orange Service Manager | Manpower | Ab Consulting | Newman Electrics -
You can view Adina Boardman’s LinkedIn profile at LinkedIn URL
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Adina Boardman’s work email
addresses are
adina.boardman@mbnl.co.uk -
BT Group |
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