Ada Liew Email & Phone Number | • Technical professional who led the service delivery team to implement and roll out IT Service Management solution for enterprise clients. Provided technical advice and consultation based on ITIL best practices. Possesses 15 years hands-on experience in all stages of project lifecycle, includes project scoping and proposal design, project kick-off, functional and non-functional requirements gathering, solutions planning and architecture design, deployment/rollout, integration, testing, training and post implementation support. • Responsible as the Consultant as well as Solution Architect of the service supplier to IBM Malaysia. Worked closely with IBM’s Project Managers and team members in the following projects: o End to end IT Service Management o Enterprise system and network monitoring o Service Desk and Asset Management o Identity and Access Management • Researched on new technologies and directed implementation plan to prepare the company readiness in extending its services portfolio. Spearheaded new initiatives in the following technologies: o Private and Public Cloud Infrastructure and Cost Management solution o Service Desk as a Services hosted on IBM SoftLayer o Enterprise Software as a Service offered on Cloud platform - eCabin o Cloud based Command Centre and Citizen Collaboration Solution • Provided pre-sales engagement support in various opportunities by advising scope definition, solutions presentation, proof-of-concept execution and demonstration, proposal & pricing development Skills / Knowledge ITIL, ITSM, Service Management, Data Center Automation, Cloud Computing, SaaS, Big Data, Converged Infrastructure, Enterprise Architecture / Solutions, Requirement Gathering and Scoping, Operational Research (OR), SPSS in data analysis, PMBOK PM Methodology, Knowledge Management, Organizational Learning, Instructional Design.

Ada Liew

• Technical professional who led the service delivery team to implement and roll out IT Service Mana...
Kuala Lumpur, Kuala Lumpur, Malaysia

*50 free lookup(s) per month.

No credit card required.

Ada Liew’s Email ada.liew@huawei.com

Ada Liew’s Phone Numbers +44 1473 73****

Get ADA’s Phone Number (For Free)

Social Media

Ada Liew’s Location Kuala Lumpur, Kuala Lumpur, Malaysia

Ada Liew’s Current Industry Huawei Technologies

Ada Liew’s Prior Industry Dancom Net Services | Pintar Learning | Pintar Media

Not the Ada Liew you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Huawei Technologies

Executive

2015-08-01 00:00:00 - Present

Dancom Net Services

Technical Director

2011-10-01 00:00:00 - 2015-07-01 00:00:00

Pintar Learning

Technical Services Manager

2005-07-01 00:00:00 - 2007-11-01 00:00:00

Pintar Media

Project Manager

2003-07-01 00:00:00 - 2005-06-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Ada Liew

Ada Liew is located at
Kuala Lumpur, Kuala Lumpur, Malaysia

Ada Liew is a • Technical professional who led the service delivery team to implement and roll out IT Service Management solution for enterprise clients. Provided technical advice and consultation based on ITIL best practices. Possesses 15 years hands-on experience in all stages of project lifecycle, includes project scoping and proposal design, project kick-off, functional and non-functional requirements gathering, solutions planning and architecture design, deployment/rollout, integration, testing, training and post implementation support. • Responsible as the Consultant as well as Solution Architect of the service supplier to IBM Malaysia. Worked closely with IBM’s Project Managers and team members in the following projects: o End to end IT Service Management o Enterprise system and network monitoring o Service Desk and Asset Management o Identity and Access Management • Researched on new technologies and directed implementation plan to prepare the company readiness in extending its services portfolio. Spearheaded new initiatives in the following technologies: o Private and Public Cloud Infrastructure and Cost Management solution o Service Desk as a Services hosted on IBM SoftLayer o Enterprise Software as a Service offered on Cloud platform - eCabin o Cloud based Command Centre and Citizen Collaboration Solution • Provided pre-sales engagement support in various opportunities by advising scope definition, solutions presentation, proof-of-concept execution and demonstration, proposal & pricing development Skills / Knowledge ITIL, ITSM, Service Management, Data Center Automation, Cloud Computing, SaaS, Big Data, Converged Infrastructure, Enterprise Architecture / Solutions, Requirement Gathering and Scoping, Operational Research (OR), SPSS in data analysis, PMBOK PM Methodology, Knowledge Management, Organizational Learning, Instructional Design.