Abhishek Asthana Email & Phone Number | As an ardent customer advocate, I believe technology is the key to improved service quality and sustained profits in today's world. I have 20 years experience in strategic leadership and driving innovative solutions that bridge process gaps and propel business value in financial services. I have built a strong reputation for building and developing high performing teams by setting a clear vision & fostering trust and collaboration – critical tools for any dynamic leader who wants to champion growth and change. Competencies: Innovation Cloud Computing Change Management IT Strategy Business Consulting Agile & Waterfall Pega Robotic Process Automation- RPA Business Consulting: Fostered the business consulting and advocacy model for Enterprise team that took business consulting to a higher maturity level. Transformed IT’s reputation as a trusted advisor to the business by understanding the core issues & building a strong business case to support their needs. Innovation: Instigated and won universal support for innovative IT solutions for complex business problems. Architected multiple decision based flows that reduced agent errors by double digits. Leadership: Lead multi-million dollar programs for Capital One Fraud, Disputes, Recoveries & Estates improving loss mitigation capabilities of the company. Supervised several of manufacturing and logistics projects at Toyota that empowered “Just-in-time” supply chain management and forecasting production. Technical Strategy: Lead the design team that drives the technology road map and strategy for the case management platform that enabled business process management and on-boarded 18 LOBs and over 11000 agents on systems in a short span. Governance: Launched the agenda for “Delighting Customers with Delivery” with a primary focus on reducing software incidents. Shepherded a smooth and successful transition from Waterfall to an Agile delivery methodology.

Abhishek Asthana

As an ardent customer advocate, I believe technology is the key to improved service quality and sust...
Glen Allen, Virginia, United States

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Abhishek Asthana’s Email abhishek.asthana@capitalone.com

Abhishek Asthana’s Phone Numbers +1 800-689-****

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Abhishek Asthana’s Location Glen Allen, Virginia, United States

Abhishek Asthana’s Current Industry Capital One

Abhishek Asthana’s Prior Industry Infogain | Niit Technologies

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Work Experience

Capital One

Director Software Engineering

2008-02-01 00:00:00 - Present

Infogain

Senior Consultant

2003-01-01 00:00:00 - 2007-01-01 00:00:00

Niit Technologies

Systems Executive

2000-01-01 00:00:00 - 2003-01-01 00:00:00

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FAQ About Abhishek Asthana

Abhishek Asthana is located at
Glen Allen, Virginia, United States

Abhishek Asthana is a As an ardent customer advocate, I believe technology is the key to improved service quality and sustained profits in today's world. I have 20 years experience in strategic leadership and driving innovative solutions that bridge process gaps and propel business value in financial services. I have built a strong reputation for building and developing high performing teams by setting a clear vision & fostering trust and collaboration – critical tools for any dynamic leader who wants to champion growth and change. Competencies: Innovation Cloud Computing Change Management IT Strategy Business Consulting Agile & Waterfall Pega Robotic Process Automation- RPA Business Consulting: Fostered the business consulting and advocacy model for Enterprise team that took business consulting to a higher maturity level. Transformed IT’s reputation as a trusted advisor to the business by understanding the core issues & building a strong business case to support their needs. Innovation: Instigated and won universal support for innovative IT solutions for complex business problems. Architected multiple decision based flows that reduced agent errors by double digits. Leadership: Lead multi-million dollar programs for Capital One Fraud, Disputes, Recoveries & Estates improving loss mitigation capabilities of the company. Supervised several of manufacturing and logistics projects at Toyota that empowered “Just-in-time” supply chain management and forecasting production. Technical Strategy: Lead the design team that drives the technology road map and strategy for the case management platform that enabled business process management and on-boarded 18 LOBs and over 11000 agents on systems in a short span. Governance: Launched the agenda for “Delighting Customers with Delivery” with a primary focus on reducing software incidents. Shepherded a smooth and successful transition from Waterfall to an Agile delivery methodology.