Abdelrahman Ahmed Email & Phone Number | I am a Microsoft Windows Commercial Tier 3 Support Engineer with over 2 years of experience in troubleshooting Microsoft Windows related issues. My expertise lies in resolving tickets related to performance, storage and high availability, devices and deployment, directory services, networking, and user experience technologies such as AVD and Fslogix. As a motivated, accountable, and result-driven universal engineer, I take ownership of tickets assigned to me and ensure timely resolution. I work closely with my team members and also collaborate with cross-functional higher technical positions such as Subject Matter Experts (SMEs), Tech-leads, and Product Technical Advisors (PTAs) when encountering complex technical challenges. In addition to my technical skills, I am fluent in both Turkish and English languages. My previous job experiences as a Turkish instructor, international marketing specialist, and international patient services coordinator have equipped me with excellent soft skills and team-leading abilities. I am passionate about providing exceptional support to customers by effectively troubleshooting their issues and delivering satisfactory solutions. I constantly strive to enhance my knowledge in the field of Microsoft Windows support to stay up-to-date with the latest technologies and best practices. If you are looking for a dedicated support engineer who can effectively handle Microsoft Windows related issues while ensuring customer satisfaction, please feel free to connect with me.

Abdelrahman Ahmed

I am a Microsoft Windows Commercial Tier 3 Support Engineer with over 2 years of experience in troub...
Cairo, Cairo, Egypt

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Abdelrahman Ahmed’s Email abdelrahman.ahmed@concentrix.com

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Abdelrahman Ahmed’s Location Cairo, Cairo, Egypt

Abdelrahman Ahmed’s Current Industry Concentrix

Abdelrahman Ahmed’s Prior Industry Medivia Hospital | Ethica Clinical Research | Kcg Textile

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Work Experience

Concentrix Cvg

Windows Server Support Engineer

Present

Concentrix

Windows Support Engineer

2021-09-01 00:00:00 - Present

Medivia Hospital

International Patient Services Coordinator

2018-12-01 00:00:00 - 2021-09-01 00:00:00

Ethica Clinical Research

International Marketing Officer

2017-11-01 00:00:00 - 2018-12-01 00:00:00

Kcg Textile

Translator

2015-10-01 00:00:00 - 2017-01-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Abdelrahman Ahmed

Abdelrahman Ahmed is located at
Cairo, Cairo, Egypt

Abdelrahman Ahmed is a I am a Microsoft Windows Commercial Tier 3 Support Engineer with over 2 years of experience in troubleshooting Microsoft Windows related issues. My expertise lies in resolving tickets related to performance, storage and high availability, devices and deployment, directory services, networking, and user experience technologies such as AVD and Fslogix. As a motivated, accountable, and result-driven universal engineer, I take ownership of tickets assigned to me and ensure timely resolution. I work closely with my team members and also collaborate with cross-functional higher technical positions such as Subject Matter Experts (SMEs), Tech-leads, and Product Technical Advisors (PTAs) when encountering complex technical challenges. In addition to my technical skills, I am fluent in both Turkish and English languages. My previous job experiences as a Turkish instructor, international marketing specialist, and international patient services coordinator have equipped me with excellent soft skills and team-leading abilities. I am passionate about providing exceptional support to customers by effectively troubleshooting their issues and delivering satisfactory solutions. I constantly strive to enhance my knowledge in the field of Microsoft Windows support to stay up-to-date with the latest technologies and best practices. If you are looking for a dedicated support engineer who can effectively handle Microsoft Windows related issues while ensuring customer satisfaction, please feel free to connect with me.